I purchased the Kontakt 7 bundle a few months ago (I have started several service tickets and not one has been returned in the last 120 days…) and when I installed it, it immediately didn't work; no library, nothing from Kontakt would relocate and within 24 hours all of my NI plugins were missing. The files are all still there but unrecognized by NI Access. It won't allow me to relocate the files anywhere and the playbox library is just…gone. I've tried to troubleshoot it myself, but I hit a wall a couple of weeks ago. Nothing seems to work, NI support is nonexistent and I'm sitting a couple grand's worth of plugins that are useless right now. I've tried every online tutorial and watched every YouTube video and I'm still sitting here with no available NI library. Any suggestions are welcome.