Can't download anything

Amadeus · 2024-05-29T05:09:55+00:00

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I saved up to buy kontakt 7 and downloaded part of the library. however i restarted my computer and I am unable to see anything in the Native app. I have attached proof of purchase. I have tried entering the redeem code as well, but it didn't work.

Screenshot 2024-05-28 at 10.08.27 PM.png

Screenshot 2024-05-28 at 10.03.11 PM.png

Screenshot 2024-05-28 at 10.03.15 PM.png

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Native Access 2

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Kontakt 7

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Jeremy_NI

Have you tried the following?

https://community.native-instruments.com/discussion/30944/kontakt-libraries-go-missing-in-kontakt-and-native-access

If that didn't work please get in touch here: https://bit.ly/NI_support_NA

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