Can't download anything

Amadeus

I saved up to buy kontakt 7 and downloaded part of the library. however i restarted my computer and I am unable to see anything in the Native app. I have attached proof of purchase. I have tried entering the redeem code as well, but it didn't work.

Jeremy_NI

Have you tried the following?

https://community.native-instruments.com/discussion/30944/kontakt-libraries-go-missing-in-kontakt-and-native-access

If that didn't work please get in touch here: https://bit.ly/NI_support_NA