When starting Native Access the first thing it does is check for a newer revision, so I let it install the most current revision. This newest version is SERIOUSLY BROKEN!
I did EVERYTHING I could find on this subject in the support pages and nothing has worked.
The behavior of this newest version is ALL OVER THE PLACE, it's FLAKEY, INTERMITTENT, and JUST DOES NOT WORK! Native Instruments you need to fix this version of Native Access ASAP!
Here are the steps I took and the results:
Removed Native Access
Removed Native Instruments NTKDaemon
Removed C:/Program Files/Common Files/Native Instruments/Service Center/NativeAcess.xml
Rebooted
Downloaded current revision of Native Access
Disabled Norton 360 VPN
Disabled Norton 360 AutoProtect
Disabled Norton 360 Smart Firewall
Disabled Norton 360 Data Protector
Re-installed Norton Access
Norton Access performs setup, then it just hangs at “Loading Products” with a spinning wheel.
If I quit Norton Access and restart it, then it would either get stuck at logging in over and over telling me it couldn’t login even though I gave it the correct email address and password.
OR
It will actually come up, login, then “Load the Products” Successfully. Then a spinning wheel just to the right of the “Native Access” label in the upper left corner.
I wait and wait but it just keep spinning and as long as it’s doing that, I can’t do anything else with it!!
Next, I leave Native Access open but try to logout, then login again. I'm able to login but then it's right back to spinning at “Loading Products”.
After a while it gave an error in the upper right corner that displayed, but after a short time it disappeared again. I didn’t see what it said.
If I quit Native Access and try to start it again, this time it showed “Setting up dependencies and a windows processor sign came up. I clicked OK and it came back to the login window.
I tried to login. but after hitting enter, it just shows “Please login to continue” and isets there.
I try to login again, same thing happens.
Then, I tried closing it and reopening Native Access and instead of stopping at the login, it immediately goes to “Loading Products” again and just spins.
I closed it reopened it and again it says it’s setting things up and the windows processor window comes up, eventually the login window opens. I try to login again and right back to the “Login”
THE BEHAVIOR OF THIS VERSION OF NATIVE ACCESS IS ALL OVER THE PLACE, IT'S TOTALLY UNSTABLE!!
THE PREVIOUS VERSION WORKED!!
I'm running Windows 11 Pro and it's updated to the current revision.
