Installation failed : location

djenco

Hi, I can't download library of Maschine because I have an error message : review your location preference

I try to change the location in the preference but still

I try to change the setting in the Mac setting to allowed the disk to all NI app but still

any ideas ?

PoorFellow

Try the resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

If issue persists then please contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here

PoorFellow

Try the resetting the Native Access XML file , look at section 8 here : My Product is Missing in Native Access

If issue persists then please contact N.I. Native Access and Installation Support

At the page N.I. Native Access and Installation Support be sure to scroll down to page bottom to see if there is a log-in request , if there is then log-in , at next page again scroll down and small blue chat box ought occur within 15 seconds. Then write in chat box and when getting suggestions then select did not help when it didn't , that ought to bring you on to either chat with human or open a ticket.

There has been introduced chat support for Native Access assistance (at least daytime on normal work days) :

Please refer to the page : How to get in touch with our Customer Care or read my Support page functionality changes post here