[DUPLICATE THREAD] Anyone clean install new OS and serial wont register?

Judson Collins

Clean install of Win 11, install everything fresh off Native Access. Being asked to buy or activate. Sends me to Native Access but there's nothing to do there. Its obviously confused, like me, about something.

How do I get it to register?

PoorFellow

https://community.native-instruments.com/discussion/29273/anyone-clean-install-new-os-and-serial-wont-register

For starters then be sure that you logged into the correct account ! Check versus the MY PRODUCTS, SERIALS, AND DOWNLOADS page

Else , you could try Jeremy_NI's latest invention/fix :

Quote Jeremy_NI :

It looks like the Native Access.xml file downloaded by NA is damaged/incomplete.

In this example it is missing the Kontakt 7 entries, please try the following:

Delete the Native Access.xml in the following location and restart your computer and open NA

Windows: C:\Program Files\Common Files\Native Instruments\Service Center

Mac: Macintosh HD > Library > Application Support > Native Instruments > Service Center

Repeat until the missing products reappear/the products in demo recognize their activation again.

If this doesn't work, please download this zip file, unzip it and and replace your xml file with this one.

NativeAccess.xml.zip

PoorFellow

OOPS ! , this is a duplicate thread , for further discussion then please refer to your original thread here

Please do not make duplicate threads on same issue !