Monark Not Activating - Have Tried Uninstalling/Reinstalling

ken_so

Hi,

Not sure if anyone can help me but I'm trying to use Monark in Reaktor and when I'm in the first pop up box and select "Activate," it opens up Native Access but doesn't actually do anything.

Any help would be greatly appreciated.

Thanks.

PoorFellow

https://community.native-instruments.com/discussion/28708/monark-not-activating-have-tried-uninstalling-reinstalling

You being a Mac user then one most important thing to check when using anything N.I. is that you have given ALL NI apps including NTKDaemon full disk access (including when installing anything !) !!! :

How to Enable Full Disk Access on macOS

Notes on Network Drives and Disk Formats

Compatibility of Native Instruments Products on macOS

Else as pointed out by Sunborn then you might have to contact N.I. Native Access and Installation Support !

Sunborn

Hello,

please follow the steps from this article (especially if you got Monark through a software bundle):

https://support.native-instruments.com/hc/en-us/articles/360003614457-Summer-of-Sound-Special-2023-How-To-Activate-a-Hardware-Software-Bundle

if you still have a problem, then its best to contact NI Support, here:

https://support.native-instruments.com/hc/en-us

PoorFellow

https://community.native-instruments.com/discussion/28708/monark-not-activating-have-tried-uninstalling-reinstalling

You being a Mac user then one most important thing to check when using anything N.I. is that you have given ALL NI apps including NTKDaemon full disk access (including when installing anything !) !!! :

How to Enable Full Disk Access on macOS

Notes on Network Drives and Disk Formats

Compatibility of Native Instruments Products on macOS

Else as pointed out by Sunborn then you might have to contact N.I. Native Access and Installation Support !

ken_so

Thank you both for the help. After going through the article and making sure all NI apps had full disk access (including Reaktor) I ended up reaching out to support.

However, it started working normally sometime after that. I did restart my laptop after installing other software so maybe that fixed it?

Sunborn

https://community.native-instruments.com/discussion/comment/146491#Comment_146491

Obviously, a simple restart is the least you can do, before you ask for assistance...

50% it will solve your problems!

So, if everything is fixed now, we can consider this thread as solved, for now. :-)

Good day to you.