How to deactivate the license of X1 MK3 so I can return the product

karlearpe

Q: Translation inserted by Moderator (translation by DeepL)

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial they can not return it to me. Thanks

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lord-carlos

You can't do it yourself, you have to write support.

https://support.native-instruments.com/hc/en-us/sections/15449821909021

PoorFellow

https://community.native-instruments.com/discussion/comment/145956#Comment_145956

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !

lord-carlos

Please translate, this is an English speaking forum. You can use deepl.com

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X1 MK3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

lord-carlos

You can't do it yourself, you have to write support.

https://support.native-instruments.com/hc/en-us/sections/15449821909021

PoorFellow

https://community.native-instruments.com/discussion/28630/how-to-deactivate-the-license-of-x1-mk3-so-i-can-return-the-product

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !

karlearpe

Hello, I would like if someone could help me on how to deactivate the license of the X 1 MK 3. Since I have to return the product to the store, without a new serial number they cannot return it to me. thank you

PoorFellow

https://community.native-instruments.com/discussion/comment/145956#Comment_145956

Only N.I. Purchase and Account Support can help with something like that you so you have to contact N.I. Purchase and Account Support !