NTK.daemon file corrupt

Javorney · April 3

I tried installing the update for Native Access but it said it can not follow through because its unable to uninstall the ntk file. I went in control panel and deleted it mainly and also downloaded CC clean app and paid for cleaner one pro i have been hunting down the files and been deleting everything thats from native. But it still give me the same answer i even tried redownloading the legacy version but it always says failed.

Jeremy_NI · April 4

Ok but have you tried the steps in the thread I posted? If you did and it's still not working get in touch with our installation specialists here: https://bit.ly/NI_support_NA

Jeremy_NI · April 4

Well, these CC clean apps can actually be the source of the problem: Notes on Using Registry or Property List Cleaning Utilities

There was a similar issue for one other user, maybe you can try the steps in that thread: Daemon literally will not run on my computer and I have no idea why.

Javorney · April 4

To clarify i only installed the cleaning app software after native access said that due to the old ntk filke not being deleted it could not update. I closed the software through task manager and deleted it through control panel. then i went into C:\Users\Public\publicdocuments then i deleted everything NI related i then went into C:\Program Files (x86) and deleted all NI files and then i went to hidden files and went to C:\Program Files and deleted everything NI related. it still showed me this.... this is when i installed CC cleaner

WhatsApp Image 2024-04-04 at 15.30.12_85710129.jpg

Jeremy_NI · April 4

Ok but have you tried the steps in the thread I posted? If you did and it's still not working get in touch with our installation specialists here: https://bit.ly/NI_support_NA

PoorFellow · April 4

https://community.native-instruments.com/discussion/28423/ntk-daemon-file-corrupt

For uninstalling the 'forced uninstaller' part of the (paid) Revo Uninstaller Pro is much better (there is a free trial !).

Else you could take a look to see if any of the following is of help (Also to some extend the Revo Pro might also offer to remove files on the hard disk if using forced uninstall, but in case of problems it is a very good idea to search system drive for anything Native Access and NTKDaemon and delete it all prior to trying to re-install Native Access !)

First check system files by running the sfc /scannow

Fix problems that block programs from being installed or removed : https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Allow an app to access controlled folders : https://support.microsoft.com/en-us/windows/allow-an-app-to-access-controlled-folders-b5b6627a-b008-2ca2-7931-7e51e912b034

block third-party app installations in Windows 11/10 : https://www.thewindowsclub.com/block-third-party-app-installation-windows-10

Fixing Software Update Installation Issues (Windows) : https://support.native-instruments.com/hc/en-us/articles/115003509269-Fixing-Software-Update-Installation-Issues-Windows-