All my products are gone in native access

Josch.harpa

Good day.
I wanted to do something with Kontakt 7 last evening, as usual. However, only a tenth of all my products are displayed in native access. In addition, all my third-party libraries from Spitfire and Westwood Instruments are missing from Kontakt 7. Every time I restart my DAW (Fl Studio), Kontakt asks me to verify via native access. A friend gave me the tip to delete the ras3 folder from the native access folder and then restart everything. Unfortunately, that didn't help at all. Even if I open Kontakt on its own, it asks me to verify and closes automatically after it's finished. I have no idea what to do. I need a solution as soon as possible, please.
Best wishes, Josch.

Jeremy_NI

Hey Josch, haveyou tried to delete the xml file, as explained here? New Audience Choir not available for install in NA or Kontakt

If that didn't work out please get in touch with our support here: https://bit.ly/NI_support_NA

Josch.harpa

Thank you so much! Everything is working again.

Jeremy_NI

Hey Josch, haveyou tried to delete the xml file, as explained here? New Audience Choir not available for install in NA or Kontakt

If that didn't work out please get in touch with our support here: https://bit.ly/NI_support_NA

Josch.harpa

Thank you so much! Everything is working again.