Strange Objects with Native Access 3.9.0

Headtuned

I've installed the latest Version for Windows (3.9.0). Since then i got on the first places three Libraries without name, without version, instead installed with an exclamation mark, without release notes. What is this ? Why does NI use us as Betatesters for their software? One bug out, two new ones in. The same with Komplete Kontrol or Kontakt 7. I can't remember how often i updated this software in the last couple of weeks.

ash

Probably the first bullet point under "Known Issues"...

https://community.native-instruments.com/discussion/4823/official-update-status-native-access-current-version-3-9-0

D-One

Same here.

Vocalpoint

Just installed (based on @DunedinDragon below) - no issues here.

Installed fast and clean with no oddball display etc afterwards.

VP

DunedinDragon

https://community.native-instruments.com/discussion/27428/strange-objects-with-native-access-3-9-0

I don't know what's happening with yours. I installed 3.9.0 on my Windows 10 machine which only took a couple of minutes along with some library updates it detected with zero issues. I'm pretty sure you're problem are more likely related to you computer not having a good solid install of NA or libraries out of place than anything NI did. After installing I worked all morning with Kontakt and KompleteKontrol libraries and Ableton 11 using my S88MK3 keyboard with no hiccups at all. I think you must have something seriously out of whack on you current install.

VisionarySoundSystem

Same issue here.

Monochrome

I don't have such issue on my end either...

@Hayo_NI What's the matter here?

Edit: @ash below is probably right. It's seems to be that issue and, after testing, happens on my end as well.

ash

Probably the first bullet point under "Known Issues"...

https://community.native-instruments.com/discussion/4823/official-update-status-native-access-current-version-3-9-0

reffahcs

Odd, had no issues on my Macbook w/Sonoma. But I've got four of those ghost entries on my Mac Studio w/Sonoma :shrug:

reffahcs

https://community.native-instruments.com/discussion/comment/138517#Comment_138517

Good call. Checked and they go away if legacy mode is disabled.

Headtuned

https://community.native-instruments.com/discussion/comment/138517#Comment_138517

Thanks , that worked.

Kaldosh

yup ssame thing here in Ventura . Install in app was smooth in Ventura but not working on sonoma for whitch I had to donload NA installer, though no strange entries in Sonoma but I don't have all the product installed as it is just a test drive

littlealone100

I have a lot of strange objects...

mykejb

This is from the release notes as @ash mentioned earlier

KNOWN ISSUES

• When Legacy Toggle is on, could show an empty product entry. This entry is not replacing an existing product.

Hayo_NI

Hey all. Apologies for the delay in my outreach. This is a known issue and we're working on a fix. Some Legacy Products are not overwriting correctly. If you delete your NativeAccess.xml file and restart Native Access the issue should resolve itself.

Apologies for the inconvenience!

Headtuned

Where can i find it?

mykejb

You should find it here "C:\Program Files\Common Files\Native Instruments\Service Center"