No M1 support's forced me use products from *other* music software makers

More Or Les
More Or Les Member Posts: 1 Noise

Dear Native Instruments,

I have been a user of NI products for the past 10 years. I use numerous software products, purchased Komplete 9 and own a Traktor Kontrol S4 mk3, Maschine mk3 and even the recently feature-update-abandoned Maschine Jam. I've made and sold lots of music using your products. Proceeds from music sales have even enabled me to purchase a MacBook Pro M1 laptop, with the intention of using an efficient, robust machine to make even more music.

SO, it's kind of a bummer (understating this on purpose) to find out that proper support for M1 computers won't happen until the Fall - assuming that things go according to plan. Not sure why that is the case, but I felt you should hear this from a musician in the NI Community:

Your company's inability to keep up with current technology is forcing me to further rely on products made by OTHER software & hardware vendors.

And I don't mind naming them either - in 2021, I purchased Ableton Live 11 and the Novation LaunchPad Pro as a controller. And as a user of Logic Pro since 2004, I've delved deeper into the software instruments it has to offer. In working on multiple projects at the moment, I can't and definitely won't wait until the Fall to make more music.

I will give credit where it's due and give mad props to the Traktor Pro 3 designers, since they've offered beta versions earlier this year, and a recent update enables more/better use of their software and hardware with an M1 machine (I recently had my first gig with the new laptop and things were flawless - THANKS TRAKTOR DESIGNERS!)

But the rest of your products - with Kontakt the other exception - are not supported and current versions malfunction or just plain crash.

If you're short-staffed due the world-wide COVID pandemic, that's unfortunate (my heart goes out to everyone struggling with COVID), but it's not a good look that celebrating new business alliances with superstar musicians is more important than providing support to current users.

Comments

  • Nico_NI
    Nico_NI BerlinAdministrator Posts: 412 admin

    Hey @More Or Les, thanks for sharing your feedback.

    I understand the frustration, the compatibility transition of our products to M1 processors definitely takes a considerable amount of time and effort. It is nonetheless something we allocate the maximum available resources into, we don't prioritise something else instead.

    Which products you would like to see natively compatible soon? Is using Rosetta not a valuable option for you?

    Feel free to let us know 🙏

  • hass523
    hass523 Member Posts: 1 Noise

    hi @Nico_NI - are battery 4 or massive going to be updated to be compatible with m1 at some point?

  • Nico_NI
    Nico_NI BerlinAdministrator Posts: 412 admin

    I don't have more information about Battery 4, but Massive is definitely on the list of upcoming compatibility update 👍

  • Jae
    Jae Member Posts: 2 Noise
    edited May 8

    @Nico_NI How about starting with Komplete Kontrol so we can at least use our keyboards. this is kind of ridiculous that even the hardware doesn't work without Rosetta. For me, all may third party software works natively so having to run stuff in Rosetta just to use NI makes no sense. Happy Kontakt works natively, but come on. How is it most of the izotope stuff works and the plugin alliance stuff works. now that you're connect perhaps move this along. Hell, even Pro Tools works natively and we all know how long it takes Avid to work on stuff. Kind of sucks I have sit here and use my S88 MKII that now is no better than any other midi controller.

  • Kubrak
    Kubrak Member Posts: 679 Saw

    Kind of sucks I have sit here and use my S88 MKII that now is no better than any other midi controller.

    Maybe the reason to use Rosetta.

  • Maciej Repetowski
    Maciej Repetowski United KingdomMember Posts: 12 Sine

    Rosetta is temporary. Apple will deprecate it as soon as they will transition last Mac model to Apple Silicon. I want to run my DAW in native mode to take advantage of other plug-in vendors being native. I will not run DAW in Rosetta just for NI.

    As for priorities, something to run expansions with, so either Battery 4 or Maschine.

  • chk071
    chk071 Member Posts: 35 Sine
    edited May 9

    "Rosetta is temporary."

    Maybe, but, before I couldn't use my plugins, I would use it.

    Funny how people turn things around BTW. "No M1 support forced me to use other plugins." Well... you weren't forced to buy a M1 Mac in the first place, right? Nobody forced you to not use Rosetta when you could either.

    Mac users are a funny bunch. Entitled up to their throat. Almost every audio software company I know are or were up to their neck in work due to Apple's architecture change, yet Mac users think they're all lazy.

  • Kubrak
    Kubrak Member Posts: 679 Saw

    "Rosetta is temporary."

    Yes, Russians came to "liberate" my country in1968 and proclaimed to stay temporarily. They left 20+ years later, in 1991 or so. Temporarily may last pretty long.... :-((((

  • chk071
    chk071 Member Posts: 35 Sine

    I have no doubts that Apple will remove Rosetta at some point. But, again, before my plugins won't work, I would use it, especially as the performance impact seems to be small.

    Only a matter of time until the current NI products will be M1 native. Until then, I don't know why Mac users hesitate to use Rosetta. It's surely better than crying that they switched to alternative products (however that is possible anyway).

  • Kaiwan_NI
    Kaiwan_NI BerlinAdministrator Posts: 672 admin

    @Jae Komplete Kontrol is up there among the first products to receive a native M1 support. Any reasons why you prefer not to use Rosetta?

  • nightjar
    nightjar Member Posts: 290 Saw
    edited May 10

    Optimizing the overall performance of your music production rig benefits from having M1 native software... speed and less glitchiness.

    Also, even if KK is not M1 native in current "beta" stage testing, it would be wonderful to participate in a KK beta group to see the progress on things like its browser.

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