Why does my Traktor Kontrol S2 Mk3 Keeps turning on and then immediately shutting off

quentbla
quentbla Member Posts: 9 Newcomer

My Traktor Kontrol S2 mk3 keeps turning on and then immediately shutting off. i have installed all the updates on native . Sometimes it turns on by itself after leaving it for 15 minutes minimum. I cant find a solution .. can anyone help. Thanks heaps

Answers

  • Uwe303
    Uwe303 Moderator Posts: 3,006 mod

    Hello,

    have you tried another cable or another USB port?

  • quentbla
    quentbla Member Posts: 9 Newcomer

    Hello, I did but not working light turns on then off. i can find the controller device in the usb section of the mac as well, so it might be a harware problem. i tried to install the latest firmwave update but same it s not recognised by the updater app so i cant scan it and run the updates…. it s a mess and NI only give me one solution to send over my device for repair at my cost..

  • zephry
    zephry Member Posts: 582 Pro

    If you can try different computer to see if it is the controller before sending in for repairs or warranty.

  • quentbla
    quentbla Member Posts: 9 Newcomer

    That @zephry i did try on multiple computer the same happend...

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