BUG - I can't relocate samples in Battery 4 - (BT4-2680)

portthames

https://community.native-instruments.com/discussion/comment/46800#Comment_46800

OK, thank you Jeremy.

catch-22

Hi,

I discovered this bug just one or two weeks ago. I'm sad this is an old known bug still not fixed. There are multiple new threads here and at Steinberg forums by other users with the same problem.

@Jeremy_NI

When is the fix going to be available? This should be escalated and fixed ASAP.

Jeremy_NI

@mi-os We don't have a date for a fix and I'm still awaiting more official information to share about it. This issue is being escalated and I will forward all your links and comments.

Jeremy_NI

We created a Knowledge Base article with a workaround for this bug: I Can't Relocate Missing Samples in BATTERY 4.2.0

We are aware it's only a workaround. The bug is still present in the latest version of Battery (4.3.0). We reached out to the responsible teams for further information on the topic and we'll update when we get new information to share.

portthames

https://community.native-instruments.com/discussion/comment/50230#Comment_50230

OK, thank you Jeremy.

Hoping this is resolved.

catch-22

Yep, thanks @Jeremy_NI

I'm just hoping it doesn't take too long for the fix.

catch-22

Please provide a fix for this ASAP. It's totally PIA to use when handling many project files.

Please also fix the cell selection issue described here: https://community.native-instruments.com/discussion/708/dont-reset-cell-to-its-default

When are we going to see a fix? Please communicate with your users!

I also want to know when you finally address all the other problems with B4 in relation to B3. B4 was a clear step back from B3. (have a look at this video https://www.youtube.com/watch?v=Jxcf5oMhNlA) So when do you start working on B5 and make it usable again?

catch-22

@Jeremy_NI

It's one month since i reported this much older bug. When do we get a fix? If you aren't going to fix this tell me please so i can look for more reliable software elsewhere.

portthames

@mi-os

https://community.native-instruments.com/discussion/comment/53015#Comment_53015

TBH, whilst I can understand some of your frustration, (this is partly why I left Mac), I don't think it's worth pressing @Jeremy_NI this way. He has made it clear the bug is reported and it's quite literally out of his hands.

Maybe look at other software? As no one here at least has any firm idea when this will be worked on and then finally resolved.

catch-22

https://community.native-instruments.com/discussion/comment/53039#Comment_53039

I know very well that he isn't making decisions but should openly communicate what is going to happen. He should pressure the people in power to make a binding plan. I need a road map what is happening with NI software. I can't wait weeks or months. I've to work on projects right now. Or is this just a kids toy?

Also since B4 is a step back from B3 i need to know if they already abandoned it or going to rework all the weak points.

wrbones

I've been having similar problems in Studio One since I bought a new PC laptop 5 or 6 months ago, so it's not a PC to Mac thing or a Cubase thing, it is definitely an NI thing. Lately, though, it has got even worse. Now it loses all the samples if I close the instrument window and then re-open it. I opened a support ticket but they weren't much help at all.

My "workaround" has been to locate the files, then save a preset in case it happens again. Once I've got it running, I load up another drum VSTi, move everything to that, then delete Battery from the project. Problem solved! We used Battery on every song on our last album but it won't appear on any of the songs on the one we'll release this year.

wrbones

Double Post, sorry.

Jeremy_NI

@mi-os As I've said, I will come back to this thread when I have more news or information to share. I don't have anything to communicate at the moment, I'm sorry.

catch-22

6 weeks later and still no bug fix available. That's almost a year since first reported.

EddyKante

I never posted anything in any forum but in this case I feel it's necessary. I just updated my system from Intel Mac to M1 and I am not able to work with battery anymore? B4 didn't find the factory library on the old ext hard drives so I reinstalled everything. Now it finds factory libs when I rescan and all for sudden all libraries are gone again.

I built a lot of B4 presets over the years and I used to use them on a daily basis but apparently it's not possible anymore.

There's no other industry on this planet having 'industry standards' that are so buggy like the music production industry with Kontakt and now even Battery.