Native Access - Q4 Update
Comments
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Hi, you should not need to log in more than once on Native Access as of the latest version... Have you updated your Native Access?
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Hey Mike,
If you have this on another drive, the flow should be for you to Locate the product, Repair if it needs reparation, and then Reinstall to solve the problem. Just want to make sure I get the problem right here, and that is that the Reinstall solution in this journey is not doing its job well? We want to revisit this feature when we've updated the way our installers work, which includes a descriptor file to help us know what files would be missing and thus enhance the reinstall flow.
With that being said, installers are going away in most cases and switching to slim content tech that removes the need for installers. This will also allow you to update products by updating only the files affected. Ergo, we're not investing much more time on enhancing the experience with our existing installers right now, unfortunately.
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Maybe "reinstall" is the wrong phrase - I'm thinking the case where you already have all the content locally (on an external SSD maybe) and you want to install everything on a new/rebuilt computer.
"Locate the product" - yep, that works for the Kontakt libraries. All of them. That you have to do individually. It doesn't work for Maschine expansions.
What I can't understand is why I can't tell NA "This is where stuff is" and it does the locate automatically. It knows where every product is installed relative to the content folder, and (at least for the Kontakt libraries) there's a NICNT file that holds details of what the installed product version is. For other sample sets NA knows what's on the server and what's in the content folder so downloading just what's missing doesn't seem like a huge leap?
Out of curiousity, what does "slim content tech" mean? Surely whatever tech you're using, you still need to download all the sample libraries to the user's machine? Unless only the content you use is downloaded on demand?
-- Mike
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"Out of curiousity, what does "slim content tech" mean? Surely whatever tech you're using, you still need to download all the sample libraries to the user's machine? Unless only the content you use is downloaded on demand?"
Slim tech means - if I purcharsed Kontakt 7 NEW - everything it needs to get set up will come down via NA - that very first time. But when when K 7.01 comes out - all NA has to do is snag the 6 files that have changed as part of 7.01 and leave the other 457 files alone (from the 7.00 install) making my update literally seconds rather than redownloading the entire 463 files all over again. Or a giant bloated installer just for 6 files all over again.
I do disagree with Hayo on initial installs tho - we should be able to keep EVERY main installer for the very purpose of a reinstall. I do not see the point to using NA again for any initial install - especially if I already have a complete installed layout from a prior computer build.
I am going to be rebuilding my main DAW here at year end and I am not looking forward to dealing with the hassle of redoing my NI stuff.
VP
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I’m on 1.14.1 (r156)
it always checks for an update and does it’s business
still not remembering my password tho
m2 Mac mini , Ventura 13.6
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I think that is the old version. For what ever reasons NI decided not to push out a notification that there is a "Native Access 2"
Should look like this 👆
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Ok , great , I’ll download that , thanks
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Thanks to you and to @Hayo_NI -- I must have got the wrong end of the stick, because I thought they had been removed (but I didn't check) based on the comment I was replying to. Glad they're still there!
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All sorted, didn’t realise there was a 2.0 update
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Only tangentially related to NA but very applicable to installation. The decision to discontinue the various versions of Komplete on a drive seems incredibly churlish. Even on a medium fast line, that's one hell of a d/l when you get to Ultimate or Ultimate CE. I'm pretty sure that that was in no way a user requested 'feature'.
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"The decision to discontinue the various versions of Komplete on a drive seems incredibly churlish."
What does this mean exactly? No such thing as a "discontinued" version of Komplete. You should be able to install your stuff (that was part of your original Komplete package) at any time (within reason).
Now - if you are really saying - "Why am I unable to install my Komplete 2 package here in 2023" - one must be reasonable and accept the fact that none of those app versions exist anymore and retrofitting NA to be able to handle every possible licensing scenario for the last 20 years is a tall (if not impossible) order.
Would love to get an example of what you mean.
VP
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This is just a product wish. I have KU14 and have a desire for you to add more instruments to Session Horns Pro. That would be clarinet, bass clarinet, 2 separate regular flutes, and 1 alto flute.
Other than that I am a totally satisfied customer and appreciate your support helping me to reinstall Kontakt 7.6 in lieu of the buggy 7.6.1.
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Komplete use to be available on HDD …. And CD
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What does this mean exactly? No such thing as a "discontinued" version of Komplete. You should be able to install your stuff (that was part of your original Komplete package) at any time (within reason).
It means exactly what it says and not what you appear to read it as. Prior to Komplete 14, you were able to purchase Komplete on disc (i.e. on a hard drive), which made installation far easier.
There are many parts of many countries that still have very basic internet connections, and downloading that amount of data is not fun, even on a relatively fast connection.
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Ah - yes. My bad. Missed the "on a drive" part.
And while I do understand the concern - especially where the Internet connections are compromised - that is really not on NI to sort out. A slow connection affects every vendor out there when it comes to selling large files.
Fairly certain that this change was precipitated by the fact that no modern laptop or even workstation has a disc drive any longer and shipping HDDs around the world have their own unique challenges - like who is on the hook if your drive gets lost in the mail? Or fails when it gets there and so on and so forth. Not to mention the cost of purchasing/prepping/loading blank drives etc.
Agree - it's a tough one to figure out but I suspect this service did not get used enough to justify keeping it around. It is what it is.
VP
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