How do i fix crashes?

C4P0221 Member Posts: 11 Newcomer


My Kontrol S4 mk3 crashes about every 15 minutes.

Either the music abruptly slows down enormously, or i hear an abrupt buzzing sound, and everything seems to be frozen until I reboot the controller after which the issue returns after another 15 minutes max.

This mostly happens while in a transition between two tracks or while browsing my library when music is playing.

The controller is plugged in on my USB3.0 port (no idea if this matters); and I made it so my energy-settings for my usb-ports can't form an issue without any result.

I've also tried closing everything in the background to eliminate the chance of my streaming software interfering, but the problem also occurs when I'm not streaming.

I have never had this problem. This started about a month ago.

actions already done:

My library has been checked for consistensy and full analyzed. I've also deleted every corrupted file from my pc.

I've tried Traktor pro versions 3.8 and 3.10.1 beta and both have the same issue.

TKS4MK3Updater tells me I've got the latest firmware updates


Processor: AMD Ryzen 7 4800H with Radeon Graphics      2.90 GHz

RAM: 16,0 GB (15,4 GB available)

Type system: 64-bits besturingssysteem, x64-processor

Windows 11 Home

And I have +96 GB free space.

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