Cannot register my new Maschine MK 3

GrassyK
GrassyK Member Posts: 2 Newcomer

Hello

I just got a new Maschine MK 3 and every time I try to register the serial number I’m getting a “processing error”. I’ve double checked the number and it’s right, I’ve also tried a random number and received invalid so I know it’s my number. Please help I want to jam!

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  • LostInFoundation
    LostInFoundation Member Posts: 3,753 Expert
    Answer ✓

    I’m afraid that “processing error” means something by their side (servers problems or something like this).

    If this is the case, probably there’s nothing you can do until their issues get fixed

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 7,700 mod
    Answer ✓

    @GrassyK Looks like my colleagues got back to you on Monday 2nd and all is good now.

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