After one week of my previous post with the same problem nothing has changed.
I have tried everything and nothing works.
Any ideas, solution or something NI?
@Alfaedu
I am maintaining this. I didn't want to write a response without trying once more in case something has change, but no, everything is the same. There are no items for "grant permission to Native Access". And all other items refer to different problems that are not the same as mine. I've looked at all the problems and I've tried some that are vaguely similar.
There is a pinned post in the Native Access section of the forum with the exact title:
Please Grant Permission to Native Access to Install Dependencies.
You can apply the solutions for this similar issue: Native Access Error: "Please grant permission to NTK Daemon to install dependencies"
And, in many of these threads, if this was not useful, you can contact my colleagues here: http://bit.ly/NIsupport_install
Simply reply no to every question in this typeform until you are able to submit a request.
Closing this thread, as there are already many open and visible ones with this subject in the forum.
Yep, if you search the Native Access section where you are currently, you will likely find this post with solutions to problems, including this one:
https://community.native-instruments.com/discussion/16431/native-access-most-current-issues#latest
Hi!
Well, as I said "I have tried everything and nothing works."
So my problem remains, I cannot install Native Access 2.
If someone can help me with this it would be appreciated.
Besides that. The point here is that I, the costumer, shouldn't be going through mazes, labyrinths or moats with crocodiles in order to install a program update ----without an option to opt out such update---- of a program that was previously working fine, it's Native Instruments responsibility to give the costumer a properly working one-click-updates for whatever OS they have.
Thanks
Well, can't have tried everything or you would be on your way... Unfortunately part of living in an ever changing world is things don't always work first time every time, would be great to live in a Barbie world where everything is perfect and always works, but reality is sometimes things don't work in every unique case.
Did you try the step of manually installing the NTKDaemon (the dependency that is not being able to launch from the NA installer) then trying to install the software again:
https://support.native-instruments.com/hc/en-us/articles/5706203334161-Native-Access-2-Freezes-on-Installing-Dependencies-at-Startup-Windows-?source=search&auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjo3NjI4NDAsInVzZXJfaWQiOjMwNDkyODYzODUsInRpY2tldF9pZCI6MzM5NzEwMCwiY2hhbm5lbF9pZCI6NjMsInR5cGUiOiJTRUFSQ0giLCJleHAiOjE2NjE1ODEyNTJ9.s-SFBbJ-0KpuQ5LZHB8VshMjvieFXYAtF8bXkGZ9Now&_ga=2.259750537.2075487813.1681389252-1246553492.1681389252#h_01G2ZSM0SFXNAQRPWA2SBJR6JS
Sometimes NI do not update that NTK daemon manual installer so if you have NA installed already and are trying to do an update you can also find the latest installer in this location, which is the issue NA is having because it does not have system access rights to run an installer from the Program Files location, NI need to update their software to place these downloadable files in the ProgramData location:
C:\Program Files\Native Instruments\Native Access\resources\daemon\win
