Massive X error: A required directory could not be created

LaHagans Member Posts: 7 Newcomer
edited August 23 in Massive X & Synths

Whenever I try to load Massive X in Komplete Kontrol and or Maschine, I receive the following error message:

Native Instruments Massive X 1.4.3 1.19 GB : Too many levels of symbolic links [system:62]: "/ Users/- Documents/Native Instruments/User Content/Massive X" Reaktor 6 6.5.0 180 MB OK.

How do I resolve this error?


  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,306 admin

    Hi @LaHagans can you please try the troubleshooting steps in this article and let us know if they help?


    If no, best to get back to our support team by email with the support tool so we can take a look.

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