Massive X error: A required directory could not be created

LaHagans

Whenever I try to load Massive X in Komplete Kontrol and or Maschine, I receive the following error message:

Native Instruments Massive X 1.4.3 1.19 GB : Too many levels of symbolic links [system:62]: "/ Users/- Documents/Native Instruments/User Content/Massive X" Reaktor 6 6.5.0 180 MB OK.

How do I resolve this error?

Kaiwan_NI

Hi @LaHagans can you please try the troubleshooting steps in this article and let us know if they help?

KOMPLETE KONTROL Crashes

If no, best to get back to our support team by email with the support tool so we can take a look.