The icon disappears from the machine / komplete Kontrol

dogoose · July 2023

I was using Windows and this time I came over to Mac.

I installed NI products and they load normally but the icons don't show up.

What should I do?

(Both the Ni application and content are installed on the external hard drive)

Sunborn · July 2023

Default locations for NI Resources on MAC:

/Users/Shared/NI Resources/dist_database

/Users/Shared/NI Resources/image

Check, and if they are not there, you have to move them there. Content can be on an external drive, but Resources not.

Jeremy_NI · July 2023

@dogoose First, check that Komplete Kontrol, Kontakt, Maschine and Native Access all have full disk access: How to Enable Full Disk Access on macOS

Then check these articles:

Sunborn · July 2023

Default locations for NI Resources on MAC:

/Users/Shared/NI Resources/dist_database

/Users/Shared/NI Resources/image

Check, and if they are not there, you have to move them there. Content can be on an external drive, but Resources not.

Jeremy_NI · July 2023

@dogoose First, check that Komplete Kontrol, Kontakt, Maschine and Native Access all have full disk access: How to Enable Full Disk Access on macOS

Then check these articles:

dogoose · July 2023

Thank you for all the answers :)

It's my first time running a Macintosh

I didn't know too much overall

In the end, I solved it by formatting and installing it anew.

Thank you for your help.

If something similar happens next time

I'll do what you've advised me to do

Thank you!

Best Answers