The icon disappears from the machine / komplete Kontrol

I was using Windows and this time I came over to Mac.
I installed NI products and they load normally but the icons don't show up.
What should I do?
(Both the Ni application and content are installed on the external hard drive)
Best Answers
-
Default locations for NI Resources on MAC:
/Users/Shared/NI Resources/dist_database
/Users/Shared/NI Resources/image
Check, and if they are not there, you have to move them there. Content can be on an external drive, but Resources not.
1 -
@dogoose First, check that Komplete Kontrol, Kontakt, Maschine and Native Access all have full disk access: How to Enable Full Disk Access on macOS
Then check these articles:
Product Pictures are Missing in the Komplete Kontrol / Maschine 2 Browser
Thumbnail Picture Icons are Missing in the KONTAKT 7 Browser
1
Answers
-
Default locations for NI Resources on MAC:
/Users/Shared/NI Resources/dist_database
/Users/Shared/NI Resources/image
Check, and if they are not there, you have to move them there. Content can be on an external drive, but Resources not.
1 -
@dogoose First, check that Komplete Kontrol, Kontakt, Maschine and Native Access all have full disk access: How to Enable Full Disk Access on macOS
Then check these articles:
Product Pictures are Missing in the Komplete Kontrol / Maschine 2 Browser
Thumbnail Picture Icons are Missing in the KONTAKT 7 Browser
1 -
Thank you for all the answers :)
It's my first time running a Macintosh
I didn't know too much overall
In the end, I solved it by formatting and installing it anew.
Thank you for your help.
If something similar happens next time
I'll do what you've advised me to do
Thank you!
1
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