My Native Access 2 cannot work

Owen Chan
Owen Chan Member Posts: 3 Newcomer

Prerequisite: I use the administrator permissions to install all software and run the software.

Yesterday when I installed Native Access 2 and clicked to start, it stuck at "Please grant permission to Native Access to install dependencies. Please restart Native Access and try again." Then I downloaded and installed NTKDaemon Service and ensured it was running, but Native Access 2 still stuck at the situation above. If no Native Access 2, I cannot install Ozone 10 standard. I have sent an email to NI support but they have had no reply so far. Does anyone have the same problem? How can I fix it?


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