I Need Evidence That I Did Not Activate My Serial Number

Hi - I am trying to return my Maschine to Guitar Center but need evidence that I never activated the serial number. How do I get that?
Thanks.
Best Answer
-
Please contact our account support directly for this, they will be able to help.
This thread is closed.
0
Answers
-
And do you really need the evidence? Or do you think, you need it? Usually sellers are able to reset used serial number with help of NI, I guess.
Maybe that NI could give you "certificate", that given serial number is not used at given moment. But what if you use it one second later? I mean, any certification that serial number has not been used, has rather limited informational value...
1 -
I went to return it and they said they needed it, which as you point out has flaws. But nevertheless..
0 -
I see. In that case ask NI for it. Best might be to use Live Chat or you may open Support Ticket.
0 -
Please contact our account support directly for this, they will be able to help.
This thread is closed.
0
Categories
- 10.5K All Categories
- 20 Welcome
- 440 Hangout
- 58 NI News
- 202 Tech Talks
- 1K Native Access
- 4.8K Komplete
- 608 Komplete General
- 1.1K Komplete Kontrol
- 1.8K Kontakt
- 471 Reaktor
- 149 Battery 4
- 267 Guitar Rig & FX
- 198 Massive X & Synths
- 206 Other Software & Hardware
- 2.2K Maschine
- 14 Sampling Room
- 2.6K Traktor
- 2.3K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators