Native Access shows old email address

Eduardo D'Queiroz

If you change the Native Instruments account email, Native Access 2 only shows the old email, I have already logged in several times and the email is not updated.

Paule

You can open a ticket at Native Access Support

https://support.native-instruments.com/hc/en-us/articles/4697682604049

Paule

You can open a ticket at Native Access Support

https://support.native-instruments.com/hc/en-us/articles/4697682604049

greenhse

Hi Eduardo, I'm experiencing the same problem as you with the old email address still showing down the bottom left of Native Access, although having logged in with current address..

Have you worked it out by chance❓

Best wishes to you, Pete (Australia)

Eduardo D'Queiroz

Hey Pete, sorry for the delay. For me, the issue was resolved after the recent updates to 'Native Access'. If you're still facing the same problem, try reinstalling/updating 'Native Access'. I hope it works.

Best wishes to you too.

Greetings from Brazil.