Komplete Kontrol S series MK1 keyboards End Of Life
We’re writing to let you know we will be ending software support for MK1 of the Komplete Kontrol S-Series keyboard controller on October 12, 2023.
Starting with the upcoming release of Komplete Kontrol 3.0, future NI software releases will no longer be compatible with the MK1. Please do not attempt an update to version 3.0 when it is released on October 12. Both versions can't live side by side on your system.
You will still be able to use your MK1 keyboard with Komplete Kontrol 2.9 (or lower), which includes Apple Silicon and VST3 support. However, we will no longer maintain older versions of Komplete Kontrol and cannot guarantee they will be supported by future versions of your computer’s operating system.
We occasionally need to retire older products like the MK1 in order to focus our resources and development efforts on building new, innovative products and features. In this case, our decision comes alongside the launch of our new MK3 keyboards. With MK3, we are introducing next-generation software with many new features that require significant team resources. This means we are not able to continue working to maintain older versions.
We would like to thank you for your long-lasting commitment to Native Instruments and our Komplete Kontrol keyboards. Below, you’ll find a list of FAQs with detailed information on this change.
Why has NI decided to retire software support for the Komplete Kontrol S-Series MK1?
The Komplete Kontrol MK1 keyboards are built on a legacy tech stack that is now over a decade old and no longer compatible with the new features we are introducing. As with all technology companies, our resources are not unlimited; it is not possible for us to continue the maintenance of all our older software while also focusing on research, innovation, and supporting new product releases and features.
What does this mean for the latest version of the software?
From October 12, 2023, we will start to introduce new features and improvements to our software that are not compatible with Kontrol S-Series MK1. These software changes will arrive first in Komplete Kontrol 3.0 and Kontakt 7 and expand from there.
The current MK1 experience will be “frozen in time”, so the last compatible versions of our software will remain available but unsupported. This means that future operating system updates on your computer could affect MK1 compatible NI software. You will need to stay on your current operating system version if you want to avoid damaging updates.
Will MK1 customers still be supported?
If your hardware is still under warranty and you experience a hardware defect, you will receive full hardware support as part of the warranty obligation.
How long will my MK1 still work?
We are not removing any existing features from the MK1. You will still be able to use it with the last compatible version of Komplete Kontrol software 2.9, which has already been updated to support the latest versions of Mac OS (including Apple Silicon), Windows, and VST3.
What happens if I accidentally upgrade to the latest version of Komplete Kontrol software?
If you accidentally upgrade beyond version 2.9, you can download the 2.9.6 installers below:
What happens if I need to upgrade to the latest Komplete Kontrol Software for my other NI keyboard?
You will only be able to access one version of the software moving forward. If you upgrade Komplete Kontrol for your MK2 or MK3 keyboard, it will break compatibility with your MK1, which will function in MIDI mode.
If you have other questions, we'll leave this thread open and will try to answer them or get the answers.
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