This is the third time I encountered this same issue. I fear updating Mashine, I bought the PLUS or standalone version. Every time an update is released either on the software or the hardware, they never match the other one. So if I update the sofware and go to update the hardware, it's never the same number. If I update the hardware and then go to update the software same issue. The software is always updated months before the hardware firmware update is available. Once the new version of the software is available, the older version is not. The only way I can get the older version is contacting NI support and creating a ticket. Is there an easier way of being able to select which version I update the software to? Whenever I update I'm usually down for a day or a few days until NI support finally gets to my ticket and sends me the link to the older software. This is extremely aggravating to the point I try not to ever update the product. But as a customer I should be able to update and be secure in the fact that my product will work afterwards. Anyone questioning whether to buy Maschine or the Maschine+ should definitely consider this. I also would like to know if any other Maschine+ users have encountered this and what are your solutions for avoiding this when updating.