Why doesn't Plugin Alliance $29.99 Vouchers work? see checkout message

Are you putting ‘any 29.99’ between citation marks because you saw it written somewhere?

In this case it could be that those vouchers can be used only for plugins of that price and not to reduce the price of other plugins.

Just a speculation

This leaves a very bad impression for me of both NI and PluginAlliance and will be reluctant to spend money with them again. What an idiotic move from two companies that I had up to this point bought most of their offerings!

What makes it even more scam like is that not only have Native Instruments have now said it is nothing to do with us but they also seem to have changed the wording on their sales page.

Ten days ago when I bought the upgrade, the wording on their page was, as far as I can remember, the same as what is currently on the Thomann site : "Includes a 25.00 EUR voucher for the Native Instruments online shop and two 29.99 EUR "Buy any plug-in" voucher for use in the Plug-in Alliance online shop."

However today on the Native Instruments site the wording is : "Installation files, €25,00 e-voucher for the Native Instruments web shop, and one $29.99 e-voucher for the Plugin Alliance web shop*

*Exclusions apply."

So they seem to have changed to only one voucher for Ultimate instead of two, changed the 'type' of the voucher to a $29.99 e-voucher which implies that it gives you a value of $29.99 instead of the '29.99 forever' voucher which allows you to buy any plugin on their website for 29.99. Not only that the asterisk 'Exclusions apply' gives no way for you to find out what is excluded before making the purchase.

So as things stand, at the time of purchase I believed I would be able to choose two PA plugins that I didn't have and that made the upgrade definitely worth it. If it hadn't been for that I would have just updated Kontakt. The worst thing for me is now the bad faith and bitter taste it has left with both companies.

You can chose plugins only from this page https://www.plugin-alliance.com/en/products/k14_bundle.html and make separated orders for every plugin (1 order, 1 plugin, 1 voucher)

The funny thing is many of the plugins in the list you can chose from are already priced 29.99, so no need for the vouchers…or even worst: there are some that are now on offer and cost 24.99, therefore LUCKILY you can’t add your voucher since they are on offer, otherwise you would pay 5$ more for them using vouchers 😂😂😂

It was stated earlier by Monochrome "You can't use vouchers on products that are already discounted". This is the exact verbiage used in my email from Plugin Alliance:

What can I spend this voucher on?

This $249.99 voucher can be spent on anything in our store except for subscription fees. Regular products, products on sale, upgrade fees etc. That's why we call it PA Cash-Back.

So far, I can't use my voucher. Waiting for a reply back. I'm getting the message "The voucher requires a specific quantity of products in your cart. Please check the voucher requirements."

This should not be this difficult. I have spent way too much time on attempting to use this voucher. I'll update once a reply is issued.

LostInFoundation I have not seen your screenshot (thanks for the reply) but I did resolve this issue with the assistance of PA tech support. They have changed from receiving $249.99 worth of plugins to now you choose 10 plugins (Mega Plan) to keep for life. It's actually a very good deal. I put 10 in my cart and the voucher worked perfectly. Problem fixed!

ftr, I contacted support and they sent me mine also, quick and painless but a step we should not have to deal with.

Now, seems them vouchers are absolutely worth nothing. Especially considering it's not a voucher for a free plugin, it's a coupon for any plugin and the price is reduced to $29 PLUS the eligibility and hoops you have to do to get the cart to approve the code is kinda ridiculous. They want you to spend more money in order to make a coupon eligible. Seriously? 🤨

Funny part is the current sale they have going for is any plugin for $29 everyone regardless if there is a voucher or not. lol

Sorry, this voucher thing just leaves a super sour taste.

Everyone and their mom thought the voucher was for a free plugin or 2 or 3 based on the way it looks in the comparison details. To then after the fact say oh no, it's a reduced price deal AND it's available to everyone. Man, that's feels like the old fashioned bait and switch tactics -jmo.

Is this the new direction this company is going in? Cause that logo is gonna mean something else if they keep tactics like this up.