Machine won’t start, the app keeps crashing at the splash screen
I tried following these steps from NI support, and reinstalled the app in Native Access several times but to no avail.. Anyone have any tips?
These were the steps i followed.. I have a Mac by the way..
https://support.native-instruments.com/hc/en-us/articles/115004036925-MASCHINE-Crashes
Best Answer
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YES! It appears to have worked! Something was wrong with the previous templete.
The new one started up without a hitch.
Thanks for the help all. 👍🏻
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Answers
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Did you already follow ALL the steps in the link?
Does Maschine software open as a plugin inside a DAW?
What is stated as status for Maschine in Native Access? Installed, repair, locate,…?
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(deleted because I see you're on Mac now)
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Yes i followed all the steps.
Unsure, since i only use Maschine standalone
in Native Access it says installed
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One thing I did notice, when I followed the third step and deleted the maschine plist. Maschine worked again… then the next day the same issue started again. It almost seems like when i delete the plist it works, but I have to keep deleting it on a daily basis?
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Probably the plist gets built again when you use Maschine. If it is so, the workaround suggested by NI itself can’t be even called a workaround…
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Yeah, I noticed every time I remove the plist i have to reset the preferences
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Now after testing it
I can confirm maschine only opens once i delete the plist…
reinstalling maschine via native access has no effect.
Does anyone at NI support have a solution for this?
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@AxMusic What audio device are you using? What is your operating system and Maschine version?
Do you use registry cleaners, app cleaners & such? Notes on Using Registry or Property List Cleaning Utilities
Does Maschine have Full DIsk Access? How to Enable Full Disk Access on macOS
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I am using Komplete Audio 6 mk 2
I am on Mac OS Monterey V. 12.6.5 & Maschine v. 2.17.2
Registery cleaners? Like Clean my Mac?…. If so then No, I used to use it but now anymore..
Yes Maschine has full disk access
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What preferences do you set up every time you delete the plist?
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As of two days ago when I leave the the preferences as is and edit nothing, Maschine starts up. When I try to have it load by default my custom templet it starts crashing again
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Maybe your template is corrupted in some way? Or it recalls something from the old deleted plist?
Can you try to build a new one and see if this still happens?
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@AxMusic Well, @LostInFoundation is on to something here. It's good that you finally mention that template. If crashes don't happen without this template, it's probably coming from it...
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Let’s hope the devil is the template…it would be an easy fix (a little work to rebuild it, but an healthy app…a good price to pay)
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YES! It appears to have worked! Something was wrong with the previous templete.
The new one started up without a hitch.
Thanks for the help all. 👍🏻
0
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