License transfer: KA2 Interface bundle with GUITAR RIG 6 PRO for HW 2022 Update

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IQMusic
IQMusic Member Posts: 93 Helper
edited April 2023 in Other Software & Hardware

Hey,

Am planing on selling KA 2 Interface, however I am a bit confused with the license transfer. I was told there's been an update to the way licenses are handled with bundled software with HW registration.

  • If I transfer the KA2 HW license, what will the new owner receive, does the new user receive the bundled software such as essentials and Guitar Rig LE again ?
  • Guitar Rig LE is showing as unregistered stored on my account, I figure because I got GUITAR RIG 6 PRO for HW 2022 Update installed first.
  • GUITAR RIG 6 PRO for HW 2022 shows as an Update, the website states the update requires Guitar Rig pro 5 or 4, that I don't have but it appeared to work fine.
  • Can GUITAR RIG 6 PRO for HW 2022 Update transfer to a new owner, but what base product would they require to use it, I thought it would require the free version of Guitar Player, I am unsure.

Thanks

D

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Best Answer

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,683 admin
    edited April 2023 Answer ✓
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    Support confirming that the base product for GUITAR RIG 6 PRO is KOMPLETE AUDIO 2. That means you'll have to sell both as a bundle.

    If you sell only KA1, and keep GUITAR RIG 6 PRO for HW 2022 Update in your account, it will be invalid - since it requires a base product.

    Also, you only need to transfer the hardware serial of the product. The buyer will get the bundled software serials automatically.

Answers

  • LostInFoundation
    LostInFoundation Member Posts: 4,320 Expert
    edited April 2023
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    What was bundled originally with KA2? He should receive all the software bundled with the hardware. But being it old, I’m guessing if they will fulfill the promises

  • LostInFoundation
    LostInFoundation Member Posts: 4,320 Expert
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    This is a quite specific situation. I think it would be better to have a direct answer by NI support, maybe by opening a ticket on the case

  • IQMusic
    IQMusic Member Posts: 93 Helper
    edited April 2023
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    Originally bundled with the KOMPLETE AUDIO Essentials Collection for KA2 and Guitar Rig LE if I am not mistaken, it also came with Guitar Rig 6 PRO.

    Yes I currently have a ticket open with NI support.

  • LostInFoundation
    LostInFoundation Member Posts: 4,320 Expert
    edited April 2023
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    Hope they will answer you fast and you can sell your interface, but be ready to have to wait.

    You did the right thing with the ticket. I could gave you a more decise answer basing it on what they usually do, but with old products, better for you to have their DIRECT answer as an “insurance” if something goes wrong 😉

    Last guy I told “oh yes, they’ll just give a new serial to you as they did with me, but contact them” replied me that they told him he has to buy the software…

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,683 admin
    edited April 2023 Answer ✓
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    Support confirming that the base product for GUITAR RIG 6 PRO is KOMPLETE AUDIO 2. That means you'll have to sell both as a bundle.

    If you sell only KA1, and keep GUITAR RIG 6 PRO for HW 2022 Update in your account, it will be invalid - since it requires a base product.

    Also, you only need to transfer the hardware serial of the product. The buyer will get the bundled software serials automatically.

  • IQMusic
    IQMusic Member Posts: 93 Helper
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