sustain pedal not working + browse button not lit up

Boomfox Beats Member Posts: 1 Member

April 2023 edited October 2024 in Tech Talks

hello!

two questions.

my sustain pedal doesn't work properly. the keys are stuck on sustain, and teh sustain pedal turns sustain off instead of the other way around.
it's been a while since I've plugged in this midi controller, and for some reason the browse button doesn't light up so I can't browse my sounds, and it says Firmware v0.5.9 on the screen.

Can somebody please help?

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Answers

LostInFoundation Member Posts: 4,584 Expert

April 2023

Suggestion: specify what “this midi controller” is ☺️ (probably a keyboard, probably a NI one…but…who knows ☺️)
If this is the case, this article could be useful:
https://support.native-instruments.com/hc/en-us/articles/115005166305-How-to-Configure-Sustain-Expression-Pedals-on-KOMPLETE-KONTROL-Keyboards

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Jeremy_NI Customer Care Posts: 13,185 mod

April 2023

@Boomfox Beats Also check if your pedal has a polarity switch.

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LostInFoundation Member Posts: 4,584 Expert

April 2023 edited April 2023

https://community.native-instruments.com/discussion/comment/63160#Comment_63160

It could be useful to add this information in the guide aforementioned (maybe where they talk about the invert and swap T/R parameters)

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Jeremy_NI Customer Care Posts: 13,185 mod

April 2023 edited April 2023

@LostInFoundation Good point! WIll ask our KB team to update the article.

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