The input of second-hand transfer ID failed, and the verification code was prompted to be invalid.

The input of second-hand transfer ID failed, and the verification code was prompted to be invalid.
I didn't see any verification code input screen. I'm going nuts.
I come from China. As the world knows, any Google service will be blocked by China.
If you use Google verification code, it will be a huge obstacle for us.
Excuse me, why can't I use the secondhand transfer ID when I pay for it? Is this verification code necessary?
Please treat it fairly, thank you.
Best Answer
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You'd want to contact our account support directly if you have an issue with a code. Unfortunately, there's not much we can help with in this community.
Here's the link: https://support.native-instruments.com/hc/zh-cn/categories/360000053657-%E5%B8%90%E6%88%B7%E5%92%8C%E8%AE%A2%E5%8D%95
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Answers
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Well, I do not know about verification code thing... But I guess the Transfer Code should look different. There should be latin letters and numbers, not chinese signs.
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There is no problem with the transfer ID. It does not have any Chinese characters.
The error is the verification code. I don't see the option "I'm not a robot".
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If it is me, I will use email verification code like Epic. Google verification code is not reliable.
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You'd want to contact our account support directly if you have an issue with a code. Unfortunately, there's not much we can help with in this community.
Here's the link: https://support.native-instruments.com/hc/zh-cn/categories/360000053657-%E5%B8%90%E6%88%B7%E5%92%8C%E8%AE%A2%E5%8D%95
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