Cannot get my maschine plus to register!
It keeps saying that there is something wrong with a setting on native instruments side. I've contacted support numerous times and still have not heard anything back! Can anyone help me?
Best Answer
Answers
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Do you still have problems? They had server issues.
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Going to try again now
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Yes I still have issues, this is the email i got. I responded to a previous one when I tried to register before and got no answer.
##- Please type your reply above this line -##
Hello shyam,
unfortunately an error occurred during your product activation. Our registration system has recognized that the serial number used for the product activation has not been licensed correctly. In order to fix this problem as quick as possible, please reply to this email with the following information about the product you tried to activate:
Is the concerned product a full, update, upgrade, crossgrade version or a free/EDU version? And please let us know when and where you purchased the product.
Best regards,
NATIVE INSTRUMENTS Customer Service
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This is the error message I got when I tried to register manually
"We are sorry, but the serial number you have tried to activate is not assigned to a product license, due to a missing setting on our side. Please contact our registration support team and include this error message, your serial, and the product name."
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Ok then you have to contact support
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I have multiple times with no response
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Sorry for the multiple tickets, I appreciate your help!
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All good, hopefully your issue gets fixed soon!
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works now, amazingly fun thank you for your help!!!
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