Please make all UIs scalable

I have recently invested thousands of dollars into N.I. hardware and software, and I am extremely disappointed to find this thread. I was searching on here in the hope to discover what it was I was overlooking with regards to resizing the Komplete Kontrol window. It didn't occur to me this wasn't a case of user error, and instead is something N.I. is charging big bucks for the displeasure of using.

Instead of finding the solution I was anticipating, I've found a vast number of people, going back many many years, on a long list of threads in both the old and new forums, asking for the N.I. windows to be scalable / resizable.

Native Instruments ... what's going on here? How many years will your customers need to wait for even some basic GUI improvements? Just being able to make the KK window bigger would be helpful. Instead it's suggested by NI staff that your customers resort to editing files within your software? (e.g. I found this link after my comment on this current thread — https://web.archive.org/web/20220830072009/https://www.native-instruments.com/forum/threads/guide-custom-window-size-for-komplete-kontrol.349841/ )

It's nearly 2023. Large and high resolution monitors are relatively inexpensive and extremely commonplace. Why is N.I. still pumping out more and more software and updates without addressing the fact it's all visually stuck in the dark-ages as far as computer displays and GUIs go?

How about putting development of on-going Komplete releases on hold for a bit, and invest the time and money into sorting out your serious and long-standing GUI issues?

Just adding my voice to this issue: it's just sad that in October 2022, following a new release of Komplete, we're still having to contend with tiny, non-scalable GUIs on our 4k/5k screens. Granted, NI have taken a step forward with Kontakt 7, but the hosted instruments are still tiny, in particular the guitars (e.g. Electric Mint, Prime Bass), other sampled instruments are slightly bigger (e.g. Playbox, Ignition Keys), but still not scalable? I can't believe NI Developers / Designers are still using HD monitors, or maybe they all just have unbelievable eyesight?

My guess is that at NI and even more so iZotope, a lot of people are still thinking it's the late 90s and they are catering to a macOS market first and Windows second, if at all. You can see it with the recent Neutron 4, Ozone 10 and RX 10 releases by iZotope... They are not HiDPI compliant, and all the marketing guff around them is mysteriously screen recorded on macOS.

Because macOS always detaches all windows and therefore every window is DPI aware on an OS level. In Windows, DPI can only be set per process and not per specific window. And so unless you are fine with an extra process for every window, you'll have to scale the whole application instead, and live with a blurry UI.

I would still love to see the Kontakt window be stretchable vertically for tall monitors (or monitors turned sideways)

I was REALLY hoping to see this on Kontakt 7 - but no such luck yet

Is there any way to suggest this officially?

I'd still love to see a long list of all the loaded instruments in the Kontakt window

All,

My penny's worth:-

It seems to me that no matter how many of us ask politely - or, indeed "scream" as one Community user suggested - nor for how long we do so, NI will do precisely nothing until someone internally decides to make the requisite change. NI are NOT a listening organisation; they develop against market research for an ever-narrowing community of users (those who like sample playback as a form of music creation, it would seem) and are held to task by the venture capitalists who own the company, not its customers. And they're only interest in one thing: a decent ROI.

[wx-NI CEO, Constantin Koehncke, "Con", was in charge of N.American marketing and was a DJ; he's now

Like many here, I left the NI fold when they decided to abandon the Kore ecosystem (2011) in favour of Maschine, leaving me with an expensive doorstop having spent hours, days, weeks and months - quite literally - trying to get it all to hang together and understanding how to use it. Stability and usability wasn't its strong point! The following was my choice - to reward failure with yet more money or look elsewhere:

"All owners of the full versions of Kore 1 or Kore 2 (excluding software-only versions) can purchase Maschine at a special crossgrade price of $449 / €399."

I chose not to and looked elsewhere; I'd spent enough on a company which disrespected its user base so much and held users in contempt when they asked for a small investment of time, effort and money in areas other companies were automatically delivering at the earliest possible opportunity.

Prior to this, I had invested in all sorts of NI goodness, having upgraded to the latest Komplete several times - believing NI to be reputable - only to find multiple VSTi's I had paid for cut from the development / support programs on a whim and a hardware ecosystem abandoned with little incentive to move other than risking yet more of my hard-earned cash in an unproven platform which seemed to have a focus outside of what more traditional synth musicians favoured.

As others here have posted, I then spent absolutely nothing on NI products for over 10 years. Earlier this year I bought a second-hand Komplete S25 controller keyboard for £35 and invested in one of their Kontakt instruments in a sale (as I had a voucher - one that actually worked, that is! These often come with T's & C's attached that are so restrictive, they're near-worthless). Even that didn't go to plan as the subsequent downloads failed and failed and failed again via Native Access. So I got hold of the .ISO and mounted the image manually and that too failed ... on THREE different platforms. It's since worked ... but my lessons has been (re-)learned the hard way, as per usual.

My advice to the frustrated users on this forum, for what it's worth, is either:

1) Simply learn to put up with NI and all their nonsense; or

2) Move to companies like Arturia, Spectrasonics or EastWest who have bent over backwards during the past decade to make sure I can write music, not become my own Tech Support department.

Seriously, they've logged on to my music platforms and resolved the issues as I've watched. Where s/w hasn't worked - usually following a major revision change or update - they've offered me either complimentary upgrades or made offers requiring a nominal investment to resolve the issue and receive the latest and greatest version of their music-creation tools. And talk about responsive - all hours, day and night, 7-days a week!

Instead of having an Artist Board with 29 Grammy awards (from 77 nominations) and over 10 billion streams collectively, why not have some representation from the people that actually have hands on experience of your software ... and who actually pay for it? That way we, your actual customers, might start to believe you're actually serious about listening to us, NI ... not from having people for whom another thousand dollars isn't going to affect their monthly floristry budget or the running costs of their wine cellars!!!

Parent company (SoundWide) ex-CEO Mark Cattini stated only last year that, "Going forward, we’re asking ourselves: ‘What do our community members need to tap into their ultimate creative workflow and how can we help get them there?’ By first uncovering and understanding our community’s needs, we can map out our goals and move one step closer to the future of sound."

Really!? No one asked me. Anyone else here asked?

Is that why you're no longer in post, Mark, and some bloke called Rob Singer has the reigns? Having done the Executive shuffle (like you did at Salesforce, MapInfo and Autotask, et al) merged NI with Izotope and created SoundWide, you've now bu88ered off too! I bet that netted a healthy pay packet. Absolutely no skin in the game as far as music production is concerned; none whatsoever ... which is why NI simply continues to follow the money.

If you were listening, Mark, then you'd have actioned some of the long-outstanding requests and would have no need to refer to already highly-successful artists who have little vested interests in NI (or the SoundWide group) or its products. All you would need to have done was read your User Forums and engage with your paying customers more directly, instead of attending red carpet events and long lunches full of venture capitalists and other such 'investors'.  Stephan Schmitt and Volker Hinz - and even Daniel Haver and Mate Galic - must be so proud of what's been achieved lately at NI. Such a high focus on actual music creation, as opposed to pleasing shareholders and investors.

If this was true, SoundWide, "Everything we make is designed to keep you in your creative zone" then you'd've invested long ago in updating the UI of all of your products - THIS is what your users want, not all the high-falutin rhetoric, corporate B-S, carefully worded press releases and empty platitudes we, your customers, keep on receiving!

Now SoundWide has another new CEO, namely Rob Singer, that well-known executive who's looked after multiple music, creative and arts companies. Actually, it's virtually none! Just latterly it was "Remitly", a leading global digital remittance company, and he's on the Board of a rug-making company. The closest Mr Singer came to the creative industries was "Smule" - an online karaoke site, no less(!!!) - and "StubHub", erstwhile seller of overpriced tickets for the entertainment sector.

But, not to worry, he seems to average less than 3 years at any employer and often much less; in fact Ancestry.com kept him for almost 6 years - he must've gained loads of relevant and worthwhile experience there about the creative industries, what with all those dead people(?)! And he does specialise in "ruthless execution", so things are going to get done! Like an update on the SoundWide website (and Wikipedia for that matter) with a formal introduction to this new CEO at some point, eh?

So, with a provenance like that, we all know NI is in safe hands, don't we!!!?

Rant over ... for now.

I am one of those asking for bigger fonts, because the GUI is actually resizeable, but the fonts remain Lillipuzians

There are a lot of other complaints about "oddities" in this clumsy GUI, but this is not the right place to drop them

I see that this issue is very old, so I hope the KK customer-base become decrepit very soon: maybe that will force lazy devs to improve the GUI 😁

BTW, for those asking to have big fonts, and no hope to have them before the next Big Bang 😂, there is a workaround

Maybe it doesn't work in any OS and system, but in my case (Windows 10 and two 1920x1080 22" monitors) I increased the font size by 150%, and I am able now to see the KK GUI without ruining my sight

There are also drawbacks, because some pieces of software I use at work doesn’t like that, and I cannot set my graphic card to have 2 different settings for work and music, because any further shortcut I add may interfere with the ones I use for working, but I think that if a device is used for music only, it can be an ultimate solution

my 2 cents