Massive X expansion icons missing in browser

Nikal Might · August 2022

In the Massive X browser, most of the expansion icons are missing and show the default factory icon. I've tried reinstalling the expansions but still no joy. Is there a resource folder I need to delete somewhere, so that it can be rebuilt?

Watter5 · February 27

Found this answer on another thread:

https://community.native-instruments.com/discussion/8830/expansion-artwork-missing/p1

All sorted now.

Thanks

Monochrome · August 2022

If you're on Windows, try reinitializing the MASSIVE X database manually - below is how (scroll down to the very bottom on that page):

https://support.native-instruments.com/hc/en-us/articles/360013992417-Some-Presets-are-Missing-in-MASSIVE-X

Nikal Might · August 2022

I tried that but the icons are still not showing up. It's a minor issue, but having the correct icons does help speed up selecting the right bank.

Jeremy_NI · August 2022

@Nikal Might What is your operating system ?

If you're on Mac, make sure to give your DAW Full Disk Access: How to Enable Full Disk Access on macOS

If you're on Windows, Run your DAW as administrator: How to Run a Program as an Administrator

Does that help?

Nikal Might · August 2022

Tried running as admin on Windows 10 and same thing. I'm having a similar issue in Maschine. I reinstalled W10 recently and had to reinstall all my NI stuff too and that was when it started.

Jeremy_NI · August 2022

https://community.native-instruments.com/discussion/comment/28334#Comment_28334

Could you post some screenshots of the issue?

Watter5 · February 25

Hi - First post!

I'm having a similar issue - screenshot attached. I have everything up to date via Native Access and followed the guide posted above to rescan Massive X libraries.

Any further advice please?

(Running Logic Pro on an M1 Mac with latest OS.)

Screenshot 2023-02-25 at 15.12.06.png

Thanks

Richard

Watter5 · February 27

Found this answer on another thread:

https://community.native-instruments.com/discussion/8830/expansion-artwork-missing/p1

All sorted now.

Thanks

Massive X expansion icons missing in browser

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