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  • ozon
    ozon Member Posts: 2,003 Expert
    https://community.native-instruments.com/discussion/comment/2760#Comment_2760

    I’m not talking about missing features, but a pretty dysfunctional implementation.

  • Matt_NI
    Matt_NI Administrator Posts: 1,131 admin
    edited January 2022
    https://community.native-instruments.com/discussion/comment/2700#Comment_2700

    Reported this just now and it's been fixed. Thank you for letting us know.

  • Nico_NI
    Nico_NI Administrator Posts: 1,123 admin
    https://community.native-instruments.com/discussion/comment/2765#Comment_2765

    'Improvements' should also cover this. We'll share more as soon as we'll know the update details from the provider.

  • Matt_NI
    Matt_NI Administrator Posts: 1,131 admin
    https://community.native-instruments.com/discussion/comment/2731#Comment_2731

    Please ease off on the language, we already addressed what you wrote in here and getting angry isn't going to solve anything.

  • JesterMgee
    JesterMgee Member Posts: 3,195 Expert
    edited January 2022

    NI, please make the forum look exactly like @D-One has demonstrated, including the CSS dark theme going on there. Have just done this myself and blocked that element and it makes it (IMO) much less "busy" and may actually address the comments that this forum looks busy/cluttered. Not every user will pinpoint the actual reason, only there is just more text on screen than usual:

    image.png


    https://community.native-instruments.com/discussion/comment/2760#Comment_2760

    Thing is, we don't "have" to get use to anything, we can simply just walk away/not use it at all if it's unusable or not convenient. I have to be honest here and say the worst thing a customer can hear when a company changes something they like is "get use to it".

    As someone who has been a long term customer, and has been waiting for other things to improve/change for just as long I can tell you also it is a well known thing that when you step into the NI eco system, waiting for things to change/improve will be a never ending game and even the simplest thing can often take months/years to happen. I take any promise of change with a pinch of salt and have to always assume with this company that what you have now is what you get for life, any improvement is a bonus but not expected.

    More than happy to see any exception to my experience tho.

  • Stormchild
    Stormchild Member Posts: 58 Advisor

    Hi everyone. The new forum is pretty nice. I have a couple comments about using it on a mobile device.

    • Some of the text is too small and light. Need to bump up the minimum text size a couple points, and avoid using light font weights and/or low contrast grays at the smallest sizes.
    • The text style popover that appears when text is selected is a nice feature, but it behaves inconsistently. Sometimes applying a style works; sometimes it doesn’t. Italic often doesn’t work unless I select more text first.
    • I really dislike the floating (+) button. It constantly gets in the way. Can we please get rid of that and just have a “New Post” button at the top? Creating new topics is not something people do so often that the button has to follow you around everywhere you go and always float overtop of what you’re reading or typing. I have a Safari extension called Unobstruct that removes fixed position elements, which works temporarily, but it comes back as soon as I load another page.
  • Wyley
    Wyley Member Posts: 239 Pro
    https://community.native-instruments.com/discussion/comment/2996#Comment_2996

    I agree with this floating + button getting in the way especially when trying to write a reply in iOS. It's right in the reply box and covers over some of the text when writting.

  • Kaiwan_NI
    Kaiwan_NI Administrator Posts: 2,949 admin
    edited January 2022

    @Mutis In reply to your meme, NI is definitely aware of "people's true power" and this new community imo is a testament of that. If we are oblivious to this fact, we probably don't launch this new space and instead let your valuable feedback get lost in the maze that is the old forum. I can guarantee this change is not just about cosmetic changes 🙂

    I think we all agree products need constant updates - just like when you look forward to the next NI SW/HW updates. The platform for our old forum hasn't released any major updates in years, and doesn't look like they will any time soon, so at some point we just have to move on.  

    The truth is we don't build this space from scratch either so we're kinda at the mercy of the platform provider. I agree I myself need to get used to the new forum too, but we'll do our best to bring your feedback up with the team behind this platform.  

  • imianwilliams
    imianwilliams Member Posts: 18 Member

    Apologies if this has already been asked, ...but there's 20 pages of replies to this topic to search through. 😁

    I understood the old forum would be kept as a "read only" resource to refer to, but I can't find a link on this forum to access it. Can you tell me where the link is please?

  • D-One
    D-One Moderator Posts: 3,679 mod
    edited January 2022
    https://community.native-instruments.com/discussion/comment/3063#Comment_3063

    Yes. The link is still the same:

    https://www.native-instruments.com/forum/

  • Wyley
    Wyley Member Posts: 239 Pro

    I can't imagine what is happening at the top but I know this. New investors got on board and those investors are gonna eventually wanna see results. This alone strongly suggests that things are in the works to appease those investors. This means something good is coming along but it will come with a price tag attached.

    Anything that might be released will have to create envy for the user base in order to keep those users and also appeal to potential users. This is the 101 of running a sustainable business.

    What I see happening here is that infrastructure is being created to make sampling users easier. It will be a continuous work in progress.

  • Murat Kayi
    Murat Kayi Member Posts: 435 Pro

    Guys, let's focus on the technicalities of the forum experience and deal with strategic marketing, communication and product lifecycles somewhere else, because this thread is hard to follow as it is.

    Just my 2cents

  • Stormchild
    Stormchild Member Posts: 58 Advisor
    https://community.native-instruments.com/discussion/comment/3088#Comment_3088

    Yes, please. Maybe someone should make a “Backseat CEO” thread for people who want to tell NI how to run their own company.

  • Wyley
    Wyley Member Posts: 239 Pro

    There is trick to this. If you make a post it should have at least a bit of of content concerning the topic otherwise there should be no reason to post.

    How 'bout revisiting the mute button feature?😢

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