For Some Reason I Can Not Get The Help I Need
I've already wrote to you in the other thread. I see that this thread is from last November. It would seem that the original issue of this post was solved in request 4413417. My colleagues will get back to you as soon as possible for your current issue.
I Am A Long Time izotope user I pay For a monthly subscription as well as have bought many items But Now I Can't Access What I Am Being Charged For And NO ONE HAS AN ANSWER FOR ME As To Why I Am Paying Good Money For Software I Have NO ACCESS TO Could Some One PLEASE HELP ME WITH THIS???
You need to open a Support Ticket on iZotope web site in order to get help from iZotope support team. If you have visited their site and do a little browsing, you will come across this page: https://support.izotope.com/hc/en-us/categories/8963091237789-Purchase-and-Account — just click on the large Account Support, and continue from there.
@Jeremy_NI ,
Izotope Sends Me To N I, It Says So On My Products Page For Producer 8 Click Here So No I Am Trapped In A Circle No One Can Figure Out
Is That Why I Have Been Charged For Months Paying For A Subscription I Couldn't Use?? Nothing Has Been Solved I'm Sure You're Aware Of That It Is Time For Refunds Or Law Suites I Held Out Hope That I Could Just Buy Producer 8 Because IZOTOPE Used To Be A Bad To The Bone Production But It Is Clear You People Are CLUELESS How To Fix This Issue ! My Report The FTC Will Be Filed First Thing Monday Morning Then You Will Be Hearing From My Attorney Thanx For Nothing!!
@Jeremy_NI , above comment appear to need your comment.
Hey David, my colleagues got back to you on Wednesday 10th. It seems that your email provider rejects our replies. Can you give me an alternate email address by direct message so I can forwrd the replies?
I Have Tried Everything At This Point I Just Want A Refund For My 403.BUX I Have Wasted All The Time I am Willing To Waste On This Junk Product If I Can't Get My Money Back And You Can't Delivery My Bought And Paid For Product Which Is Clear You Can Not Then Do You Expect Me To Just Eat The 403 BUX?? You Have Given Me No Choice But To Report You To The FTC For Fraud And I Highly Recommend To All Other Stop Wasting Your Time Trying To Receive What You Paid For As These People Have Destroyed A Once Fantastic Production Tool I Can't Help But Feel That Was N I's Goal All Along,As My Experience Before This Merger Was Smooth Sailing Never A Glitch. Honesty Would Go A Long Way Where You People At N I Just Fess Up Say We Screwed Up And We Will Make It Right But No You Just Keep Spinning Me From izotope Bot To N I Bot When All I Need Is A N I Serial Number For Producer 8 Not The Izotope One On The Website That No Longer Supports Producer 8 Next Move On My End Is Lawsuit Sad That A Person That Just Wants To Make Music Gets Ripped Off By A Multi Million Dollar Foreign Corporation
Once again, please read what I wrote earlier. Please send me an alternative email address by direct message, so that support can communicate with you, there seems to be an issue between our support system and your email provider. I've been trying to tell you this for a while now and you keep posting the same thing over and over again without reading what I wrote. Please help us helping you.