Traktor Kontrol s2 MK3 Repair Center in the UK ?

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thatman86
thatman86 Member Posts: 1 Newcomer
edited July 4 in Komplete Kontrol

Does anybody have details for a repair centre in the uk to fix my Traktor Kontrol s2 MK3 please? Cheers

Answers

  • roberetogallandt
    roberetogallandt Member Posts: 3 Newcomer

    isn't this typical…? no one has said one word to a very simple question.

    community? what community?

    I have similar problems and no one in the UK can fix your controller. The only option you have is to ship it to NI in Germany, if you can successfully get in touch with them, and hope they can fix the problem. But I think the best thing to do is to throw it away and buy a new system from Pioneer. Better system and great support. Traktor is ******! Both in the product and basically no support at all.

    enjoy Native Instruments

    Rob Gallandt

  • JesterMgee
    JesterMgee Member Posts: 3,372 Expert
    edited July 4
    https://community.native-instruments.com/discussion/comment/233165#Comment_233165

    Mate, it's been like 1 day since the question was posted, also this is the Komplete Kontrol forum not the Traktor forum so wrong area of the site for the question.

    I'm all for putting pressure on for answers and feedback and better overall service, but have to be reasonable. Most people in the community would have no real idea where to send things in the UK for repair since repair of electronics these days is not a viable industry.

    The Traktor Kontrol s2 MK3 is available for about $450AUD ($290USD) so IMHO it is likely not even worth the cost of repair. Also depends on the issue.

    As for your "community, what community" claim, you have 3 posts so not like you have been contributing to assist users over the years. Why winge about other users not helping when you have done little yourself?

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