Purchase date changed on registered product

Bugs purchase - I got an email today asking for review feedback on a product I supposedly purchased today. Turns out that NI's records show that it's just a date change, to today, in the historical records on something that I actually purchased and registered last year.
I've asked NI to explain how it might have happened, but while they're thinking I thought I'd check whether the problem is widespread?
Best Answer
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PS Thanks to Marcelo@NI for the kind and detailed explanation
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Answers
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Hello OldTone, interesting. I'm escalating the issue to the related team. Thank you for letting us know about that.
I will get you back after getting an answer about this subject.
I hope this helps☺️
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It's most likely a server glitch introduced when generating these account lists : Account downloads.
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Hello PoorFellow, I assume the same. So possibly like that, but I escalated in any case, let's see what is the reason. I will let you guys know about that😊
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Embarrassed of UK! … my mistake for reading the US-format date with my UK eyes, and not double-checking the actual purchase date which was 7 Jan -2025 - shows as 01/7/25.
BUT either someone or some software also made the same mistake and sent me the email.0 -
PS Thanks to Marcelo@NI for the kind and detailed explanation
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Hello OldTone, happy to hear that it was caused by the misunderstanding instead of a bigger issue and the issue has been resolved.
I hope this helps☺️
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