If I buy an old new MK3 (stock, not registered), will i get new software and kits as come with recently produced MK3?
I’ll add that some people who are registering new mk3 are still getting the old software, if that happens don’t panic , just contact support through their support page whilst logged into your account, start chatbot conversation, exhaust all options to create a ticket , send them proof of purchase, make sure you get a confirmation email , to confirm a ticket has been opened
What Ozon wrote : Please contact N.I. Support (all)
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
yeah , if its unregistered, but you wouldn’t get the old software - maschine 2 or its library, imo
if you have any problems contact support
What's "old new" ? A device sold on the used market that was never opened/used?
If so, yes… But you're putting a lot of trust on that seller…
Also, avoid all caps posts pls.
thanks so much🤩
I just bought one and get old stuffs! Im trying to figure out, but I have installed some of the old softwares, can I still have the chance to get new ones?
Contact NI support, only they can tell you what is available to you and what is not.
