Kontakt 8 integration with Kontrol S88 failure

Hi, I work in Cubase and my Kontrol S88 mk2 doesn't give to me the screen interface with kontakt instruments. Browser and plugin buttons are turned off e so I can't select the VST, the patch and control the instruments through the encoders. Instead, it works normally when I insert Komplete Kontrol in my instrument track. Thanks. What can I do?
Answers
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Mk2 series cannot work with Kontakt directly, only via the Komplete Kontrol software.
Only Mk3 series can work with Kontakt directly.
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I have mk3, and it worked fine until last week.
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I do not know exactly about this but have you tried "hold SHIFT and press button 5" to see if that makes any difference ?
Quote : "you get a performance view with the main controls needed for playing, and a classic view which enables a deeper dive into params - the classic view is what corresponds to NKS1 edited controls. To switch simply hold SHIFT and press button 5" , Reference this thread
Also maybe check if there is a setting similar to this in Cubase ?
Else you might have to contact N.I. Kontakt Support
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
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Hi. Yes i have. I have tried shift + button 5 but nothing happens.
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@Jeremy_NI , perhaps you have insight on this ?
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@Toti Colonna What version of Kontakt are you using? Is the keyboard firmware up to date? The Hardware Connection Service? Do you run Kontakt and Cubase as admin? How to Run a Program as an Administrator
If you open Kontakt in standalone, is the integration with the keyboard working?
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