new Bug: Maschine 3.1.1 (Windows 11) does not start: Status "Waiting for product scan ..." forever

DeepThumb · March 25

Hi Jeremy, I'd like to try the "old" 3.1 first. Could you please provide a download link for the Windows 11 version?

THX!

Jeremy_NI · March 25

https://community.native-instruments.com/discussion/comment/218195#Comment_218195

Well, if you could provide our support tool at least before that, otherwise we won't be able to investigate and help fixing it in the future. Then we can send you an installer for the previus version, sure!

DeepThumb · March 25

https://community.native-instruments.com/discussion/comment/218196#Comment_218196

OK, I'll report back.

DeepThumb · March 25

https://community.native-instruments.com/discussion/comment/218198#Comment_218198

Well that worked fast: "2. Reinitialize the Maschine database" did the trick and my favorites hadn't been deleted.

Many thanks @Jeremy_NI !

Jeremy_NI · March 25

https://community.native-instruments.com/discussion/comment/218201#Comment_218201

Oh wow! Sorry that no one suggested that earlier, myself included!

Olivier57 · March 26

Hello,

I suggested it a little higher up in this post with the NI link. 😉

Jeremy_NI · March 26

https://community.native-instruments.com/discussion/comment/218384#Comment_218384

Yes indeed, I had missed it as it was rejected by OP. Corrected that, thanks for helping out!

DARK ∃N∃RGY · March 27

https://community.native-instruments.com/discussion/comment/217791#Comment_217791

Happy to help me I can't get back to FL i just love the maschine browser and pattern editor for real

Przemas · April 1

Guys, can anyone help with this? After the latest update, Maschine 3 1.1 is getting stuck on scanning plugins.

When I pressed the esc button to skip scanning, Maschine 3 starts, but many of the plugins are missing. Win11.

Thanks

Olivier57 · April 2

https://community.native-instruments.com/discussion/comment/219466#Comment_219466

Maybe HERE

Jeremy_NI · April 2

https://community.native-instruments.com/discussion/comment/219466#Comment_219466

Have you tried to reset the database? See accepted answer for this thread.

Przemas · April 9

Hi Jeremy, I tried to reset the data database, but it still doesn't work.

Jeremy_NI · April 10

https://community.native-instruments.com/discussion/comment/220834#Comment_220834

Please get in touch with my colleagues here then, they will need to look deeper in your system: https://bit.ly/NI_support_maschine

Przemas · April 18

Hi Jeremy,

I did, so far, my issue has not been solved for over a month.

I'm disappointed as I only updated Maschine to version 3.1.1 and then problem started with no obvious reason.

I used the NI Support Tool and provided feedback to NI, and I did all the suggested things by the agent.

It has been almost a month since I haven't used the Machine and my gear because of this problem.

It looks like there is no simple solution to fix that .

I will wait another few days and If nobody will help I will reinstall operation system and Komplete library which is shite to do that if there is no issues with computer or system.

new Bug: Maschine 3.1.1 (Windows 11) does not start: Status "Waiting for product scan ..." forever

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