M32 and Komplete Kontrol in Logic Pro X

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Answers

  • Kymeia
    Kymeia NKS User Library Mod Posts: 5,589 mod
    https://community.native-instruments.com/discussion/comment/216495#Comment_216495

    Logic also asked for network access on my system, have you done that?

  • rickendude
    rickendude Member Posts: 6 Newcomer
    https://community.native-instruments.com/discussion/comment/216496#Comment_216496

    I don't have such a request, assuming you are talking about "local network" I have Google Chrome, iTerm, ChromeRemoteDesktop and NIHostIntegrationAgent on the list.

    In any case - it works most of the times, looks like some sort of a race condition in my case. If Logic launches at the startup (because I shut down the computer with Logic running) it seems that it loads before the NI tools or something like that. Another way to "fix it" today was to shut down logic, disconnect the keyboard, connect it, start KompleteKontrol, shut it down and start Logic.
    Could be irrelevant but that's exactly what I did today and it worked.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    https://community.native-instruments.com/discussion/comment/216674#Comment_216674

    Could you give this a try?

    The NIHardwareAgent or NIHostIntegrationAgent services are not running in the background

    Make sure that both the NIHardwareAgent and the NIHostIntegrationAgent applications are set as startup items.

    1. Open your Mac's System Preferences and choose Users & Groups.
    2. Make sure your account is selected under Current User and go to the Login Items tab. Verify if both NIHardwareAgent and NIHostIntegrationAgent are listed in the login items.
      1_macOS_LoginItems.png
    3. If any of these two items are missing from the list, add them by clicking the '+' icon.
      2_macOS_Agents.png
    4. Navigate to the following location:
      Macintosh HD > Library > Application Support > Native Instruments > Hardware
    5. Select the missing service and click Add, as shown below. 
      3_macOS_Add.png
  • rickendude
    rickendude Member Posts: 6 Newcomer

    Thanks.
    Today it started ok so the dancing around the fire, etc… wasn't required this time.
    both are in the login items and I see them running in activity monitor. I'll check again once it happens again.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    https://community.native-instruments.com/discussion/comment/216875#Comment_216875

    That's good to hear, keep us posted!

  • rickendude
    rickendude Member Posts: 6 Newcomer

    So today it didn't work.

    I checked and NIHostIntegrationAgent wasn't running for some reason, I double clicked it it in the login items list, I saw the display and leds on the keyboard flash and activity monitor showed it running.

    I then started logic pro again (I closed it before doing this) and everything worked.

    I wonder how come it doesn't always start up…

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    https://community.native-instruments.com/discussion/comment/219480#Comment_219480

    Do you have any antivirus/firewall/property list cleaners like CLeanMyMac or similar running?

  • rickendude
    rickendude Member Posts: 6 Newcomer

    Sorry, I was traveling and missed this.

    No antivirus, this computer is doing almost nothing outside Logic.

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    https://community.native-instruments.com/discussion/comment/221748#Comment_221748

    Are you using a VPN?

  • rickendude
    rickendude Member Posts: 6 Newcomer

    Not on this computer. But why would that prevent something from starting up when the machine starts?

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