Maschine Software is Missing for Maschine Mikro Mk 3
Answers
-
You just need to get in touch with our support with the provided links.
0 -
I have the same problem. I bought my new Maschine and can't download the software, and I have a live performance in two days. I’ve already opened a ticket. Is there no way to solve it on my own? It's frustrating to pay so much money for this.
0 -
Sorry to hear you experience this. I couldn't find requests from you in our system, did you use another email address thatn the one chosen for this forum? Do you have a request number I could check?
0 -
Yes, I accidentally created the forum account with my personal email. The ticket number is this one: #4450365
0 -
Ok, pinged my colleagues, can you check in Native Access now?
0 -
I received an email saying, "The free software that comes with the product you recently purchased or registered is now available in your user account," but it still doesn’t show up in the application. I’ve already reinstalled Native Access.
0 -
Ok, I've added all this as a note for my colleagues, they'll get back to you as soon as possible.
0 -
I know you’re already aware, but this thread was created exactly a month ago. I think that’s too long for an issue of this scale to remain unresolved—it should be a priority for you. I say this with all the best intentions. For someone who just wants to try out a new toy, it might be a momentary frustration, but when it starts affecting your workflow, it’s a different story. 😓
0 -
Jeremy, could you please remind your colleagues about this ticket? It’s getting late, and it’s becoming really urgent
0 -
Hi,
I have the same problem.
Maschine purchased second-hand, the software does not appear in Native access, however it appears on my NI account.
The previous owner correctly transferred the licence.
I created a ticket 4449419 but no response.
0 -
Same issue here. I got my Mikro second hand. Had trouble with license transfer however that was resolved. And now I'm missing Maschine v2 software which is super frustrating. It's now days that I received the hardware and still unable to play with it.
I have a ticket open for the Maschine 2 software missing but I have yet to get an answer.
#4450646
Please bump this up.
0 -
As mentioned right before your post: My colleagues will get back to you. We're in the middle of a sales special so our reply times are slightly longer than usual. Thanks for your patience.
0 -
ohh My god. I have the same problem.
I second hand purchased a maschine mikro mk3 . licence trasnfer ok 24/12/2024 . I got it in my native account : MASCHINE MIKRO MK3 HW sn: 3MM94……..but.. I don´t have maschine 2 essentials in native access or drivers for to work with the mikro mk3.
I created a ticket
#4462237 waiting for help. Thank you!!0
Categories
- All Categories
- 18 Welcome
- 1.7K Hangout
- 67 NI News
- 895 Tech Talks
- 4.6K Native Access
- 17.8K Komplete
- 2.2K Komplete General
- 4.8K Komplete Kontrol
- 6.3K Kontakt
- 1.1K Reaktor
- 407 Battery 4
- 923 Guitar Rig & FX
- 467 Massive X & Synths
- 1.5K Other Software & Hardware
- 6.4K Maschine
- 8.2K Traktor
- 8.2K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators