Where's my Libriary?
I bought the GGD library, entered the serial number, but the library is not in Native Access. What is the reason for this?
Best Answer
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It is possible that you have an outdated Native Access.xml file
Please try this:
Go to the following directories listed below:
For Mac:
Mac HD > Library > Application Support > Native Instruments > Service Center
For Windows:
C:\Program Files\Common Files\Native Instruments\Service Center
Then delete the file Native Access.xml
Restart your computer and open Native Access. It will automatically re-create the file, with all latest additions.
If that was the issue, all your software will now appear.
Btw, always make sure that you use the latest Native Access update (current version: 3.16)
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Answers
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I had to go look that one up. GGD apparently is Get Good Drums - and it's not a Native Instruments product.
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The situation is that the library from Get Good Drums is registered through Native Access.
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True, but since its a NI partner, it still needs Native Access.
Here is how to do this:
However, if you need support you have to ask them, not NI.
Here:0 -
Ok… I've noticed the next situation: I'm facing such a problem that libraries are not being added to me in Native Access. I registered them, but they are not there. Even "Refresh" doesn't work.
0 -
It is possible that you have an outdated Native Access.xml file
Please try this:
Go to the following directories listed below:
For Mac:
Mac HD > Library > Application Support > Native Instruments > Service Center
For Windows:
C:\Program Files\Common Files\Native Instruments\Service Center
Then delete the file Native Access.xml
Restart your computer and open Native Access. It will automatically re-create the file, with all latest additions.
If that was the issue, all your software will now appear.
Btw, always make sure that you use the latest Native Access update (current version: 3.16)
0
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