Mine says repair but just wont

Revednb · 2024-11-30T15:01:50+00:00

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I have tried over and over to get the komplete control to upgrade it just says repair but will not so im unable to use any instuments in native access due to this. Please help me sort this. Other than uninstalling all instruments and reinstalling the whole thing which is something i really dont want to do.

Any.ideas what to do

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PoorFellow

https://community.native-instruments.com/discussion/39298/mine-says-repair-but-just-wont

That is due to a mishap that sometimes happens in Native Access with respect to the Komplete Kontrol app.

One of the problems is that almost no matter what one do then sometimes Native Access can be very difficult to get to behave unless one does some thorough cleaning , but before we have to go there then assuming that you are using Windows then please try this suggestion :

Uninstall Komplete Kontrol again

then download and run the NI reg tool and remove Komplete Kontrol if it is still on the list.

Then reboot computer .

Then download and install Komplete Kontrol 3.2.1 (if you get any download limit message then log in to Google and try again) (if you did not uninstall your keyboard drivers then there ought not be any need to reinstall the drivers when asked - if already installed it then usually throws an error anyway) .

Then run Native Access and give it a five minutes to accept Komplete Kontrol .

Hopefully that will help , if it does not then it will take a lot more bother to try to fix it and you might then prefer to contact support.

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Sunborn

https://community.native-instruments.com/discussion/39298/mine-says-repair-but-just-wont

Uninstalling all your instruments and then reinstall them won't do any good apart of wasting your time.

This is a Native Access / Komplete Kontrol issue and has nothing to do with your other instruments.

If the "repair" option is not working just try to uninstall Komplete Kontrol (only!) and then re-install it.

Uninstaller does not remove your database, so after re-installation everything will be as you left them.

I am curious though, why the Repair option is not working… did you got any messages during the repairing process?

Revednb

No nothing i tried to upload monark which is where it all started everything that needed updating updated but the komplete control no matter how many times i uninstall reinstall this stays the same i cant find just komple control anywhere on its own... so there lies the delema for me. Thank u for answering

Sunborn

https://community.native-instruments.com/discussion/comment/194601#Comment_194601

Maybe you are using an older Native Access version? What version you have installed?

Have you tried the Maintenance option?

Revednb

Its the newest version as i said i have uninstalled reinstalled a couple of times ill try maintenance didnt see tbh didnt know it was there settings yh maybe there it will sort it....

Thanks ill keep you all posted

PoorFellow

https://community.native-instruments.com/discussion/39298/mine-says-repair-but-just-wont

That is due to a mishap that sometimes happens in Native Access with respect to the Komplete Kontrol app.

Uninstall Komplete Kontrol again

then download and run the NI reg tool and remove Komplete Kontrol if it is still on the list.

Then reboot computer .

Then run Native Access and give it a five minutes to accept Komplete Kontrol .

Hopefully that will help , if it does not then it will take a lot more bother to try to fix it and you might then prefer to contact support.

Revednb

Thank u ill have a go tommorow

Revednb

Wont let me install the NI tool how do i get it to install i have admin i have checked and all is good yet its saying

This is getting so frustrating i am disabled and the stress is unreal

PoorFellow

https://community.native-instruments.com/discussion/comment/194936#Comment_194936

Wont let me install the NI tool how do i get it to install i have admin i have checked and all is good yet its saying

You fail to confirm if you are actually doing as it asks , so have you tried right clicking on the file and then select Run as Administrator ?

If you have a problem doing that then try copying the file to your desktop and run it from there. If that also fails then it would appear as if you have some access problem when it comes to administrating Windows or you have too high a security setting in -Windows . E.g. such as this or other

This is getting so frustrating i am disabled and the stress is unreal

Then please try and see if you can get some off-line assistance solving the problem.

You can also contact N.I. Native Access and Installation Support and have them help you , might be better that you do that immediately then you do not have to deal with the stress here. In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care

Revednb

You havent been stressfull at all my friend i am or was able to do these things really easy now it seems my brain is finding these things really hard they would of been simple before even now when i do it and realize im like ya dumbarse how could i forget that yh i tried right clicking went into admin intoaccount i am administrator on my pc so i really dont understand why it wont even install. I will try desktop idea and also my firewall settings are to high not allowing files etc it deems not safe ..

I thank you for qll your help qithput gems lime yourself i would be in same position looking it up videos.

Again thank u

PoorFellow

https://community.native-instruments.com/discussion/comment/195068#Comment_195068

i tried right clicking went into admin into account i am administrator on my pc so i really dont understand why it wont even install.

The N.I. reg tool do not install it only run itself but need Admin privileges to do that.

I will try desktop idea

The 'desktop idea' is because if it is an access problem then likelihood is that you have at least access to your own desktop.

But I looked it up and it appear as if the "Any attempt to run any program by right clicking and selecting run as administrator fails." can also be caused by having installed certain programs that also have installed them self in the context menu that come up when you right click , so if you have any of those then you could try uninstalling programs that uses the right-click context-menu. Otherwise I am afraid that things could really fast become advanced if having to try to fix any problems such as if an Administrative account that does not grant administrative privileges.

Revednb

right i have it open so i delete komplete kontrol driver and mk2 ndriver and reinstal yes i cant find komplete control on its on only for keyboard when i look if you dont mind where is it

PoorFellow

https://community.native-instruments.com/discussion/comment/195076#Comment_195076

Do not delete the drivers and just skip reinstalling the drivers also when asked since they are present only remove the app itself.

Also then if the above described does not work then alas it is going to take a lot more work to even try to get it to work. And again you might be better off letting support fix it for you since they have information that I do not.

Revednb

Thank u ill get them on it

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