Problems installing / updating Komplete 15 Collectors Edition and Maschine 3 Central
I am having a super annoying problem where some of the libraries are installing but others are coming back with the "Download Failed" issue. I have checked the Internet Private Relay "fix" and that has not helped.
As mentioned some of the libraries are installing whereas others are not.
I have done a "successful install" on my iMac M1 running Sonomo but it is failing on my MacBookPro Intel running Sonomo. This is my main machine as it is one that I travel with.
I have also bought the upgrade bundle for Maschine 3 and Maschine Central. Maschine 3 installed fine but Maschine Central comes up with the Download Failed error.
I have set up my "Native Instrument" folder on a separate 4TB T7 SSD and have the Files in both a Native Instruments and Shared Folder structure. (my MBP only has 1Tb and therefore wont fit all of the libraries)
I noticed when I do a Maintenance → Locate Library (on the MBP) it defaults to the Volumes/Shared/Native Instruments/ Directory on the MBP where there are only five folders. When I try to change this to the external drive it wont allow me to confirm.
This is driving me crazy and is SOOO frustrating.
Do I do a complete uninstall deleting everything on the MBP and start it again.
I am looking at upgrading to a new MBP M4 Max but would like to solve this issue before I do that and also understand if there is anything I will need to do before I do this.
Unfortunately I am currently on the road and do not have access to the working iMac.
ANY HELP at all would be SOOOOOO appreciated.
Regards
Shaun
Best Answer
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Hello Shaunk62, I created a support ticket and asked you for the support tool, so can you please check your email and send us the support tool results as an answer to that ticket(not here please).
I hope this helps☺️
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Answers
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Hello Shaunk62, I created a support ticket and asked you for the support tool, so can you please check your email and send us the support tool results as an answer to that ticket(not here please).
I hope this helps☺️
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Thanks I have responded with the zip file that was created
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Shaunk62. Any updates on what was causing the "Download Fail" on Maschine Central? I'm having the same issue.
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Hi,
The problem now seems to be resolved. Thanks for your help
Regards
Shaun
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I am having the same issue. please help
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I too was sent a file to download Maschine central, how do I install it in Maschine 3 & have it show up when I'm searching for sounds?
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my issue was a Native Access issue. When I did the install it ran and checked all of the file sources and then I sent it off to NI. When I then did a repair back in Native Access all of the directories were found and then the system was able to update.
Mine was not a Maschine 3 issue it was a Native Access update issue for Komplete 15 Collectors Edition.
Hope this helps
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