Kontakt player 8 sound issues

torben_westergaard
torben_westergaard Member Posts: 12 Member
edited October 2024 in Kontakt

Hi,
Getting close to the production deadline, I have run into a significant problem.
I'm in PT and use a Kontrol S61 and a MacMini M2.

Everything was working fine until I suddenly could not get Kontakt Player 8 to work.
I can play Spectrasonics and Spitfire sounds with no problems.
I can load and see the sounds on the keyboard and in the app, preview and hear the sound on the keyboard but not on the keyboard in the app, and record midi notes into PT, but no sound appears.!

Where do I look for the problem?

Thank you.
Torben

Best Answers

Answers

  • Mert_NI
    Mert_NI Customer Care Posts: 685 mod
    Answer ✓
    https://community.native-instruments.com/discussion/37575/kontakt-player-8-sound-issues

    Hello torben_westergaard, this issue sound like a Kontakt issue so I changed the form of the post.

    It could be related to MIDI input. To make sure it’s a MIDI issue, can you please check if you are getting a sound when you play the keys on the onscreen Kontakt keyboard?

    Also, what MIDI channel is your keyboard/controller is set to? Most Kontakt and Reaktor instruments will respond to MIDI channel 1.

    Then, here is the Knowledge Base Article that can help you with this subject:

    Configuring your MIDI Keyboard / Controller in Kontakt

    I hope this helps☺️

  • torben_westergaard
    torben_westergaard Member Posts: 12 Member

    Hi Mert,
    Thank you for getting back to me.

    I have changed the MIDI settings in the Kontakt app. Yes, it was set to Off. Now, it is set to Port A.

    I cannot hear any sound on the Kontakt Player keyboard. I can record MIDI into Pro Tools, but there is no sound.

    What is next? :)

    Kontakt_2.jpg
    Kontakt_1.jpg
    Kontakt_3.jpg
  • Mert_NI
    Mert_NI Customer Care Posts: 685 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/185849#Comment_185849

    Hello torben_westergaard, sorry for the continuing issue.

    Can you please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_kontakt

    So our team can help you further to solve this issue as soon as possible.

    Also, please let them know the steps that you have tried in this post so they can escalate the issue easier and help you to solve that.

    I hope this helps☺️

  • PeterF
    PeterF Member Posts: 1 Newcomer

    What was the answer. I am having the same problem. Suddenly all sound goes. signal bars show activity but preview and keyboard do not generate sound.

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