Kontakt player 8 sound issues

torben_westergaard · October 22

Hi,
Getting close to the production deadline, I have run into a significant problem.
I'm in PT and use a Kontrol S61 and a MacMini M2.

Everything was working fine until I suddenly could not get Kontakt Player 8 to work.
I can play Spectrasonics and Spitfire sounds with no problems.
I can load and see the sounds on the keyboard and in the app, preview and hear the sound on the keyboard but not on the keyboard in the app, and record midi notes into PT, but no sound appears.!

Where do I look for the problem?

Thank you.
Torben

Mert_NI · October 22

https://community.native-instruments.com/discussion/37575/kontakt-player-8-sound-issues

Hello torben_westergaard, this issue sound like a Kontakt issue so I changed the form of the post.

It could be related to MIDI input. To make sure it’s a MIDI issue, can you please check if you are getting a sound when you play the keys on the onscreen Kontakt keyboard?

Also, what MIDI channel is your keyboard/controller is set to? Most Kontakt and Reaktor instruments will respond to MIDI channel 1.

Then, here is the Knowledge Base Article that can help you with this subject:

Configuring your MIDI Keyboard / Controller in Kontakt

I hope this helps☺️

Mert_NI · October 23

https://community.native-instruments.com/discussion/comment/185849#Comment_185849

Hello torben_westergaard, sorry for the continuing issue.

Can you please create a support ticket or open a chat support using this link below:

https://bit.ly/NI_support_kontakt

So our team can help you further to solve this issue as soon as possible.

Also, please let them know the steps that you have tried in this post so they can escalate the issue easier and help you to solve that.

I hope this helps☺️

Mert_NI · October 22

https://community.native-instruments.com/discussion/37575/kontakt-player-8-sound-issues

Hello torben_westergaard, this issue sound like a Kontakt issue so I changed the form of the post.

It could be related to MIDI input. To make sure it’s a MIDI issue, can you please check if you are getting a sound when you play the keys on the onscreen Kontakt keyboard?

Also, what MIDI channel is your keyboard/controller is set to? Most Kontakt and Reaktor instruments will respond to MIDI channel 1.

Then, here is the Knowledge Base Article that can help you with this subject:

Configuring your MIDI Keyboard / Controller in Kontakt

I hope this helps☺️

torben_westergaard · October 23

Hi Mert,
Thank you for getting back to me.

I have changed the MIDI settings in the Kontakt app. Yes, it was set to Off. Now, it is set to Port A.

I cannot hear any sound on the Kontakt Player keyboard. I can record MIDI into Pro Tools, but there is no sound.

What is next? :)