Dear Native Instruments,
I'm Komplete 7 user and many your legacy library (like Alicia Keys, The Giant and Kore 2)
Last week my hard drive is crash and i must reinstall my Windows XP OS. I change CPU from Intel Core 2 Duo to Intel Core 2 Quad. When i did it i must updade my BIOS. Finally i upgrade my RAM from 2GB to 4GB. Motherboard is still the same.
Last time i activate my Libraries offline via Native Service Center and i save ActivationReturnFile on Pendrive and CD.
When i try activate offline my products (what i usually did in the past and it works) my Service Center tell me that my ActivationReturnFile doesn't activate my products.
It's disaster for me because i'm Windows XP user and i can't install Native Access on my PC. It's very old computer with great Sound Card (E-MU 1212M) and great DAW (Cakewalk Sonar 8.5 Producer Edition) with many mix presets create by me.
Please don't tell "We have no support your system and you must buy new PC with new sound card and new controller (BTW. For DAW control i use your Kore 2 Controller its realy genius product). It's to Expensive to me. Music is only my Hobby)
Could you tell me how can i activate my products on my Windows XP?
Please help me, i don't know what to do.
Best Regards
Jacek Jezierski