An empty playlist after saving and exiting the Traktor 3 program, if the files are from a hard drive

AlexPro
AlexPro Member Posts: 4 Newcomer
in Traktor Software & Hardware


Hello, friends !

MacOs Sequoia 15.0
Traktor 3.11 ver -
the program is downloaded in Native Acsees

When creating playlists, I discovered the following problem:

If the files (tracks) are on the hard disk, they disappear from the playlist after the program is restarted.
Tried saving playlists with files in one directory, but it doesn't help.
If the files(track) are on Flash then everything is fine.

It seems that the program does not have any access to the hard drive, although full access to files is set in the Mac settings.

Please help 🙏

I am sending a 3 screenshot:

Added file from a flash drive and hard drive to the "test" playlist😀

Знімок екрана 2024-09-28 о 21.17.58.png

after restarting the program, the track from the hard disk is not displayed in the 'test' playlist
only track from Flash

Знімок екрана 2024-09-28 о 21.18.50.png

Знімок екрана 2024-09-28 о 21.29.58.png
  • Full access to all files on the hard disk for Traktor👆️

Best Answer

  • FIlipe
    FIlipe Member Posts: 31 Member
    Answer ✓

    Hey there!

    I’ve faced a similar issue with tracks disappearing from playlists in Traktor, so I know how frustrating it can be. Here’s how you can tackle it:

    First, double-check that Traktor has the necessary permissions to access your hard drive. Go to System Preferences > Security & Privacy > Privacy > Full Disk Access and make sure Traktor is listed and checked. If it is, try removing it and then re-adding it to refresh the permissions.

    Next, ensure that the tracks on your hard drive aren’t moved or renamed after adding them to the playlist. Traktor relies on the file path, so any changes can cause them to disappear.

    As a workaround, consider keeping your essential tracks in a dedicated folder on your hard drive that you don’t plan to change.

    Hope this helps! If you find this useful, feel free to give it a like!

Answers

  • FIlipe
    FIlipe Member Posts: 31 Member
    Answer ✓

    Hey there!

    I’ve faced a similar issue with tracks disappearing from playlists in Traktor, so I know how frustrating it can be. Here’s how you can tackle it:

    First, double-check that Traktor has the necessary permissions to access your hard drive. Go to System Preferences > Security & Privacy > Privacy > Full Disk Access and make sure Traktor is listed and checked. If it is, try removing it and then re-adding it to refresh the permissions.

    Next, ensure that the tracks on your hard drive aren’t moved or renamed after adding them to the playlist. Traktor relies on the file path, so any changes can cause them to disappear.

    As a workaround, consider keeping your essential tracks in a dedicated folder on your hard drive that you don’t plan to change.

    Hope this helps! If you find this useful, feel free to give it a like!

  • AlexPro
    AlexPro Member Posts: 4 Newcomer
    https://community.native-instruments.com/discussion/comment/181115#Comment_181115

    Removed Traktor and added it back to the list of programs with full disk access.
    I create a new playlist, then add track to it, save the playlist with tracks to disk , exit the program, and when I open Traktor the playlist is empty againe 😫

  • FIlipe
    FIlipe Member Posts: 31 Member

    I am sorry, the moderator SUNBURN threatened to ban me and I won't be able to help you anymore. I hope he can do something for you after these 11 days without an answer.

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