S88 MK3 issues with Studio One 6.5

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KeithB
KeithB Member Posts: 5 Member
edited October 2024 in Komplete Kontrol

I have no physical control of my S88 mk3. It mirrors what I see in S1 but I cannot control anything from the keyboard itself, like browse or hit play, stop "transport controls". I have followed all steps, have the latest firmware. Has anyone faced this and could you possibly point me in the best direction to fix this.

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Best Answer

  • KeithB
    KeithB Member Posts: 5 Member
    Answer ✓

    Okay - everyone it's all working now. I reinstalled everything and found some other steps to follow as well. All of my keyboard functions seem to working now. Thank you all for the help!!

Answers

  • Vocalpoint
    Vocalpoint Member Posts: 4,038 Expert

    What sort of setup did you do in Studio One?

    While S1 has been MK3 compliant for a long while but is not plug and play. Drivers are needed etc for everything to work correctly.

    Plus there has been a lot of updates/ fixes in S1 itself - now on version 6.6.2.

    V6.5.0 is way old in relevant terms these days.

    VP

  • Vocalpoint
    Vocalpoint Member Posts: 4,038 Expert

    What sort of setup did you do in Studio One?

    While S1 has been MK3 compliant for a long while but is not plug and play. Drivers are needed etc for everything to work correctly.

    Plus there has been a lot of updates/ fixes in S1 itself - now on version 6.6.2.

    V6.5.0 is way old in relevant terms these days.

    VP

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,840 mod

    Just to clarify (annoying I know), when you say all the steps, have you done all of these particular steps?

  • Jonnybueno
    Jonnybueno Member Posts: 13 Member

    For me, on Studio One 6.6.2 Windows 11, if you turn on the keyboard after starting studio one I don't have daw control. I can regain daw control by removing Kontrol Mk3 from the external devices settings tab and clicking on the reconnect button. Closing studio one completely and reopening it with the keyboard on works too.

  • Vocalpoint
    Vocalpoint Member Posts: 4,038 Expert
    edited August 2024
    https://community.native-instruments.com/discussion/comment/169757#Comment_169757

    For me - with my S61 MKII - I always fire up the device well in advance of ever starting Studio One.

    Do this for all my hardware actually.

    Has never failed me yet.

    VP

  • KeithB
    KeithB Member Posts: 5 Member

    Yeah, it's always on because its the Midi controller for all of my Vst's

  • KeithB
    KeithB Member Posts: 5 Member

    So, I have went back and performed all updates Matthew to the latest versions. Went and did the Windows driver update as well. The last thing I am trying is a firmware update and it cannot for some reason update says

    kk1.jpg
    kk2.jpg
  • KeithB
    KeithB Member Posts: 5 Member

    This may be easier to see.

    kk1.jpg kk2.jpg
  • Vocalpoint
    Vocalpoint Member Posts: 4,038 Expert

    It appears to me (at least based on the many reports on the forums today) that the latest iteration of all the new MKIII software, drivers etc that there are a whole pile of undiscovered issues out there.

    This could be another one if them.

    VP

  • KeithB
    KeithB Member Posts: 5 Member
    Answer ✓

    Okay - everyone it's all working now. I reinstalled everything and found some other steps to follow as well. All of my keyboard functions seem to working now. Thank you all for the help!!

  • Matthew_NI
    Matthew_NI Product Team Posts: 1,840 mod
    https://community.native-instruments.com/discussion/comment/169845#Comment_169845

    Boiled down to two issues in the last 24 hours.

    1. Issue affecting some A, M and SMK2 users (see here)
    2. One MK3 user somehow had a broken DFU driver. Fixing that resolved their issue.
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