Can't install Kontakt 7 Player update on Mac M2

Jimmy Texan · 2024-07-22T07:39:11+00:00

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I am trying to install the update for Kontakt 7 Player, and can download the update but the installation fails with this error message: Installation Failed: You may need to grant full disk access to Native Access and the Daemon. However when I go into my Settings Kontakt 7, Native Access and NTKDaemon all have full access.

Can anyone help??

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Accepted answers

Jeremy_NI

https://community.native-instruments.com/discussion/comment/167482#Comment_167482

Well, I see that you're using CleanMyMAc, that's known to delete important files or components, we really don't recommend using those: Notes on Using Registry or Property List Cleaning Utilities

We even recommend uninstalling it or at least whitelisting evrything NI.

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Jeremy_NI

What is your operating system?

Please try the following: Native Access Error: "Please grant permission to NTK Daemon to install dependencies"

Jimmy Texan

Hi Jeremy,

Thanks for getting back to me. I am using a 2023 M2 Mac Mini running Sonoma 14.5. I have already granted permission to NTKDaemon as far as I can tell (se attached screenshot).

Have I missed something?

Screenshot 2024-07-22 at 5.30.32 PM.png

Jeremy_NI

https://community.native-instruments.com/discussion/comment/167482#Comment_167482

Well, I see that you're using CleanMyMAc, that's known to delete important files or components, we really don't recommend using those: Notes on Using Registry or Property List Cleaning Utilities

We even recommend uninstalling it or at least whitelisting evrything NI.

Jimmy Texan

ok thanks Jeremy I will delete this and see how I go.

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