Transfer to another computer

Arjin
Arjin Member Posts: 3 Newcomer
edited October 22 in Social Club

MHello, a week ago I transferred from my old computer to the new one, and I just transferred the files from one computer to another. Then I went in and used Natvia and the products and a message appeared to me saying that I must buy the products or they are not licensed.

I have previously purchased and have invoices.

How do I activate the product?

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Best Answer

  • Kubrak
    Kubrak Member Posts: 3,067 Expert
    Answer ✓

    Depending on what SW do you have and how good internet connection….

    A) If you have good internet and not so much NI SW. Say up to Komplete, maybe even Komplete Ultimate.

    The easiest is to install Native Access, log into NA with your credentials and install everything fresh using NA.

    B) If you have poor internet and/or Komplete Ultimate CE (maybe even Komplete Ultimate), it might be easier to install plugins and SW using NA and copy Kontakt content and Expansion from old computer and show NA one by one, where particular Library/Expansion is located on disc.

Answers

  • Kubrak
    Kubrak Member Posts: 3,067 Expert

    You have to install Native Access and fill in your email and password. Some things might work then, if you have placed them to right place.

    Concerning Kontalt Libraries and Expansions, you have to go one by one (in NA) and navigate NA where there are located….

  • Arjin
    Arjin Member Posts: 3 Newcomer

    ShThank you for your answer, but I also moved the computer to the other computer. I think it is from the computer number because it has changed.

  • PoorFellow
    PoorFellow Moderator Posts: 4,940 mod
    https://community.native-instruments.com/discussion/comment/157760#Comment_157760

    Reinstalling a Komplete Bundle Without Re-Downloading Kontakt Libraries

    Else be more specific as to what is your problem

  • Kubrak
    Kubrak Member Posts: 3,067 Expert
    Answer ✓

    Depending on what SW do you have and how good internet connection….

    A) If you have good internet and not so much NI SW. Say up to Komplete, maybe even Komplete Ultimate.

    The easiest is to install Native Access, log into NA with your credentials and install everything fresh using NA.

    B) If you have poor internet and/or Komplete Ultimate CE (maybe even Komplete Ultimate), it might be easier to install plugins and SW using NA and copy Kontakt content and Expansion from old computer and show NA one by one, where particular Library/Expansion is located on disc.

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